Grounds Maintenance Supervisor

Housing Group; Trafford; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Healthcare cash plan

Extra holiday option

Annual volunteering day

Discount scheme

Job summary

Your Housing Group in Manchester is seeking a Grounds Maintenance Supervisor to oversee a small team across the northwest. You will deliver grounds maintenance, landscaping and environmental services while upholding quality, safety and customer care standards.

Weekdays 8am-4:30pm at Gilmour House, with a rota across sites. You will inspect sites with iAuditor and strive for first-time-right delivery and excellent service.

Qualifications

• Experience supervising Ground Maintenance and Environmental Services staff.
• Ability to plan and organise team tasks to meet SLAs.
• Full valid UK driving licence.
• Strong communication and customer service skills.
• Knowledge of grounds maintenance and health & safety.

Responsibilities

• Supervising a team of Ground Maintenance and Environmental Services Operatives and ensuring safe work.
• Organising and planning team tasks to meet SLAs.
• Carrying out site inspections using iAuditor.
• Resolving enquiries or complaints from customers or stakeholders.
• Maintaining high levels of customer service.
• Carrying out grounds maintenance tasks such as grass cutting and pruning.

Skills

Team supervision

Planning & organising

Customer service

Health & safety

Communication

Driving licence

Tools

iAuditor

Landscaping tools

Job description

Grounds Maintenance Supervisor based in Manchester to work on various Your Housing Group sites across the northwest. As a working Grounds Maintenance Supervisor, you will be part of a small and supportive team and will use your previous experience to deliver grounds maintenance, landscaping and environmental services to Your Housing Group's customers, ensuring the highest standards of quality, safety and customer care at all times. The role includes a small rota of sites that you will maintain yourself or with another member of the team. What will my working week look like? Monday to Friday 8am to 4.30pm. Starting and finishing work at Gilmour House. What will I be responsible for doing? First and foremost, you will be able to:

• Supervising a team of Ground Maintenance and Environmental Services Operatives and making sure their carry out their duties in a safe manner.
• Organising and planning team task and duties ensuring YHG meet their Service Level Agreements and at a high standard.
• Carrying out site inspections using iAuditor.
• Resolving any enquiries or complaints made by YHG customers or stakeholders.
• Ensuring high levels of customer service.
• Carrying out duties such as grass cutting, pruning, herbicide applications or ad hoc works.
  Good knowledge of grounds maintenance and general health & safety.
• Be a strong team player with solid communication skills.
• Be trained and competent to use and maintaina range of associated powered landscaping tool and equipment.
• Be able to demonstrate using your initiative.
• Hold a full valid UK driving licence.
• Carrying out any other duties in line with the role.

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

In return we offer between £31,263 - £33,566 per annum for a 40-hour week, and 23 days annual leave (holidays continue to increase with time served) plus 3 discretionary days between Christmas & New Year, plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

• including a contributory pension where we match whatever you choose to contribute (up to 8%)
• an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments)
• an option to buy up to one weeks further holiday
• an annual volunteering day
• an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website -