Grounds Maintenance Contract Supervisor - Wiltshire
The Contract Supervisor will oversee the daily operations of the contract, planning tasks and resources to ensure a high-quality, efficient, and safe service. You will report to the Contract Manager and may deputise for them.
Key responsibilities include:
- Organising staff and teams to deliver the service according to Glendale Live schedules.
- Collaborating with the Contract Manager on staffing needs using reports and plans.
- Monitoring progress and performance via Glendale Live and other systems.
- Conducting quality checks and providing reports.
- Managing call outs, out-of-hours, and holiday rotas to meet service requirements.
- Assisting in recruitment and employment processes, ensuring administration is completed promptly.
- Managing employee and subcontractor records and maintaining good employee relations.
- Supporting staff training to meet compliance and develop skills.
- Investigating incidents and supporting disciplinary actions.
- Evaluating and maintaining vehicles and machinery in accordance with manufacturer recommendations.
- Ensuring all equipment is safe and checked for use.
- Providing information for client reports and attending meetings with the Contract Manager.
- Maintaining communication with clients and the public.
- Liaising with Client Officers on work programmes, technical matters, and issue resolution.
- Recommending improvements to service standards.
- Completing workforce timesheets and managing holiday approvals.
- Producing quotations for additional work and overseeing their delivery.
- Participating in health and safety compliance, safety inspections, and incident investigations.
- Organising safety meetings and toolbox talks.
- Supporting environmental standards compliance, including ISO 14001.
- Deputising for the Contract Manager as needed.
- Performing other relevant duties as required.
Health and Safety
- Adhere to the Health and Safety at Work Act and company policies.
- Follow instructions and complete necessary health and safety training.
- Ensure safety of yourself and others, promoting safe working practices.
Machine Maintenance and Security
- Ensure machinery and equipment are suitable and safe for use.
- Report defects immediately and complete maintenance documentation.
- Secure machinery and equipment when not in use.
A full, clean driving licence is essential.
Personal Characteristics
- Ambition, high energy, strong leadership.
- Relationship and team-building skills.
- Good presentation and IT skills.
- Negotiation skills, resilience, numeracy, report writing.
- Planning, time management, and commitment to QESH standards.
- Customer-focused attitude.