Groundcare Service Technician

Kemp Recruitment; Saxmundham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the groundcare sector is seeking a Groundcare Service Technician based in Saxmundham. In this role, you will be responsible for diagnosing and repairing diverse groundcare equipment while delivering exceptional service to customers. The position offers competitive pay, a company vehicle, and comprehensive benefits, including generous annual leave and pension plans.

Benefits

32 days of annual leave

Competitive salary based on experience

Workplace pension & life assurance

Company sick pay scheme

Company vehicle

Overtime paid at time and a half after 39 hours

Qualifications

• Experience with domestic or professional grass machinery is desirable.
• Familiarity with garden, utility, or small agricultural equipment.
• Ability to work independently and as part of a collaborative team.

Responsibilities

• Diagnosing faults and carrying out repairs on a variety of groundcare machinery.
• Using modern diagnostic software for hydraulic and electrical systems.
• Providing excellent customer service both in-person and over the phone.

Skills

Problem-solving

Communication

Education

Full UK driving licence

Tools

Diagnostic tools

Job description

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Groundcare Service Technician, Saxmundham

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Client:

Kemp Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4be1186eb62b

Job Views:

19

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Title: Groundcare Service Technician
Location: Saxmundham, Suffolk
Hours: 39 hours per week (Monday–Friday) + Overtime Available
Salary: Company Vehicle £12.50-£16ph


The Role:

Reporting to the Service Manager, you’ll be responsible for the diagnosis, repair, and maintenance of a wide range of groundcare equipment. This is a mobile role that involves travel to customer sites, delivering expert technical support and top-tier service.

What You’ll Be Doing

• Diagnosing faults and carrying out repairs and servicing on a variety of groundcare machinery
• Using modern diagnostic software for hydraulic and electrical systems
• Performing on-site maintenance and repairs for customer equipment
• Providing excellent customer service both in-person and over the phone
• Travelling to customer locations as part of a mobile support team

What We’re Looking For

• Experience with domestic or professional grass machinery (desirable)
• Familiarity with garden, utility, or small agricultural equipment
• Strong problem-solving and communication skills
• Ability to work independently and as part of a collaborative team
• Comfortable using diagnostic tools and computer systems
• Full UK driving licence required

What We Offer

• Competitive salary based on experience
• Company vehicle
• 32 days of annual leave (including bank holidays)
• Overtime paid at time and a half after 39 hours
• Workplace pension & life assurance (2x salary)
• Company sick pay scheme