Ground Floor Team Member

Premier Inn; Southampton; On-site; GBP 11,700 - 14,300; Part time

Benefits offered by this job

Training and support

Whitbread Benefits card for discounts

Company pension and savings schemes

Complimentary breakfast for 2

Job summary

Premier Inn in Southampton seeks a Front of House Team Member to provide excellent customer service to guests. Your role includes welcoming guests, preparing food and drinks, and ensuring rooms are ready.

No experience is required, making it a great opportunity to kick-start your career in hospitality. The role offers a pay rate of up to £13.06 per hour with 12 hours of work per week, along with numerous benefits including free breakfast and discount schemes.

Qualifications

• No experience needed, but passion for customer service is important.
• Willingness to learn and adapt quickly.

Responsibilities

• Welcome guests and ensure they have a pleasant experience.
• Assist guests with check-in and check-out.
• Prepare and serve food and drinks to guests.
• Collaborate with the housekeeping team to maintain room standards.

Skills

Customer service skills

Friendly personality

Job description

Front of House - Southampton City Centre Premier Inn

Come and be a Front of House Team Member at Premier Inn in Southampton. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

Pay Rate: Up to £13.06 per hour

Contract Type: Fixed Term until 10/09/26

Hours: 12 hours per week

Location: 6 Dials, New Road, Southampton, SO14 0AB

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Southampton City Centre as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.