Ground Floor - Team Member

Premier Inn; Basingstoke; On-site; GBP 11,020 - 17,908; Full time

Benefits offered by this job

Whitbread Benefits

Breakfast for two

Company pension

Employee discounts

Job summary

Premier Inn Basingstoke West (Churchill Way) is hiring a Front of House Team Member. You’ll be the friendly face greeting guests, taking orders, and supporting hotel operations. Immediate start with no experience required and full training provided.

Role focuses on guest check-in, service in the restaurant area, and collaborating with housekeeping to ensure rooms meet Premier Inn standards. Competitive hourly pay and employee benefits apply.

Qualifications

• No formal experience required.
• Friendly, proactive attitude and good communication skills.

Responsibilities

• Welcome guests on arrival and assist with check-in/check-out and enquiries.
• Coordinate with restaurant and housekeeping teams to ensure rooms are prepared and ready for guests.

Skills

Customer service

Job description

Front of House – Premier Inn Basingstoke West (Churchill Way) – Hotel

Come and be a Front of House Team Member at Premier Inn in Basingstoke West (Churchill Way). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

Pay Rate

Up to £13.06 per hour

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

32 hours per week

Location

Basingstoke Leisure Park, Warping Road, Basingstoke, Hants, RG22 6PG

Why you'll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do

Join our team at Premier Inn Basingstoke West (Churchill Way) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.