Ground Floor - Team Member

Premier Inn; Kettering; On-site; GBP 16,531 - 19,286; Full time

Benefits offered by this job

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts on shopping and utility bills

Complimentary Premier Inn breakfast for 2

Job summary

Premier Inn in Kettering is on the lookout for a Ground Floor Team Member to provide exceptional customer service. You will be the friendly face greeting our guests, ensuring they feel welcome from check-in through their stay. This role involves serving meals, making cocktails, and collaborating with the housekeeping team.

With shifts at 16 hours per week and a pay rate up to £13.06 per hour, there are also opportunities for growth within the company. Joining our team means enjoying perks such as training support, discounts, and complimentary breakfast for two.

Qualifications

• No experience needed, but customer service skills preferred.
• Willingness to learn and contribute positively to the team.

Responsibilities

• Welcome guests and provide excellent customer service.
• Assist with food and drink service.
• Collaborate with housekeeping to ensure room quality.

Skills

Customer service skills

Friendly personality

Job description

Ground Floor Team Member – Kettering Premier Inn

Come and be a Ground Floor Team Member at Premier Inn in Kettering. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

Pay Rate

Up to £13.06 per hour

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

16 hours per week

Location

Rothwell Rd, Kettering NN16 8FX

Why you’ll love it here

• Training and support: we’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Kettering as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.