Grosvenor Food & Beverage Team Leader

The Rank Group; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading casino group as an F&B Team Leader, where you'll inspire a high performing team and ensure exceptional food and beverage experiences for our customers. With a starting pay of £13.15 per hour, enjoy a dynamic 24/7 environment and various employee benefits including tips, paid breaks, and a pension scheme.

Benefits

Hourly pay rate of £13.15

Tips: Receive a share of uncapped tips

Premium Pay Night Allowance: Additional £1 per hour after midnight

Paid breaks

Holiday Entitlement: 28 days of holiday

Nest Pension Scheme: We contribute 3% to your pension

Life Insurance coverage

Long Service Awards

Online learning access

Free team uniform

Retail Discount Scheme

Employee Assistance Programme

Discounts on food and drinks

Qualifications

• Demonstrable experience in building a high performing team.
• Experience in a Food & Beverage operation.

Responsibilities

• Orchestrate seamless delivery of food and beverage services.
• Inspire the team to uphold professionalism and efficiency.

Skills

Leadership skills

Customer service

Team building

Education

NVQ Level 2 in Hospitality

Relevant kitchen qualification

Job description

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £13.15
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
• Nest Pension Scheme: We contribute 3% to your pension.
• Life Insurance:Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.

You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.

Qualifications

• Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
• Experience of working in a Food & Beverage operation
• If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be an advantage - but not essential.

Additional Information

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.