Grosvenor Food & Beverage Team Leader

VERA Security, Inc.; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading casino as an F&B Team Leader, where you’ll be key in delivering exceptional food and beverage services. Your leadership will guide a dynamic team to create a memorable dining experience for customers while enjoying benefits like competitive pay and great discounts. This role requires flexibility for night shifts and weekends in a vibrant casino environment.

Benefits

Hourly pay rate of £13.15

Share of uncapped tips

Premium Pay Night Allowance

28 days holiday entitlement

Nest Pension Scheme

Life Insurance coverage

Online learning access

Free team uniform

Retail Discount Scheme

Employee Assistance Programme

Food and Soft Drinks Discounts

Qualifications

• Demonstrable experience of building a high performing team.
• Experience working in Food & Beverage operations.
• Relevant kitchen qualification is an advantage.

Responsibilities

• Ensure seamless delivery of food and beverage services.
• Inspire and motivate team for first-class customer service.
• Maintain high standards of professionalism and efficiency.

Skills

Leadership

Customer Service

Team Building

Education

NVQ Level 2 in Hospitality

Job description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £13.15
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
• Nest Pension Scheme: We contribute 3% to your pension.
• Life Insurance:Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

As an F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.

You’ll inspire and motivate your team to provide a first-class service that leaves customers wanting to return time & time again and driving our mission to being the most loved Casinos in the UK.

Qualifications

• Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team
• Experience of working in a Food & Beverage operation
• If you have either an NVQ Level 2 in Hospitality or a relevant kitchen qualification that would be an advantage - but not essential.

Additional Information

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.