Grocery Store Associate - Customer-Focused

John Lewis Partnership; Crowborough; On-site; GBP 18,000 - 19,000; Part time

Job summary

John Lewis Partnership is hiring a Supermarket Assistant at Waitrose Crowborough. You will deliver Partner-led service, stock replenishment, and support online orders while helping maintain a clean, safe shop environment.

The role involves flexible Saturday hours with varied shifts, and you may earn a night premium for late shifts where applicable. DBS checks may be required during recruitment.

Qualifications

• Essential: Communication skills to enable you to work effectively as part of a team and with our customers.
• Desirable: Experience of working in a customer facing role.
• Desirable: Up-to-date knowledge and strong interest in food and drink trends.

Responsibilities

• Stock replenishment - ensuring shelves are full and products in the right place.
• Fulfilling online customer orders ready for drivers to deliver to customers’ doors.
• Reducing wastage by following product due diligence and markdowns near sell-by dates.
• Working with the wider shop team to support when needed including checkout support and Click & Collect orders.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication

Customer service

Teamwork

Customer-facing experience

Food & drink trends interest

Job description

John Lewis Partnership is hiring a Supermarket Assistant at Waitrose Crowborough. You will deliver Partner-led service, stock replenishment, and support online orders while helping maintain a clean, safe shop environment.

The role involves flexible Saturday hours with varied shifts, and you may earn a night premium for late shifts where applicable. DBS checks may be required during recruitment.