Grocery Center Associate – Fast, Friendly Service

Food Lion; Dover; On-site; GBP 18,000 - 24,000; Full time

Job summary

Food Lion in Dover, DE is seeking a Store Associate to provide quality customer service in the Center Store department and support store operations. You will help maintain shelves, follow safety guidelines, and assist customers with a friendly, efficient shopping experience.

The role requires a high school diploma or equivalent, strong communication skills, and the willingness to learn multiple tasks. The position supports a fast-paced retail environment with a focus on accuracy and teamwork.

Qualifications

• High school diploma or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Communication

Teamwork

Multitasking

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

ACIS

CAO

POS system

Job description

Food Lion in Dover, DE is seeking a Store Associate to provide quality customer service in the Center Store department and support store operations. You will help maintain shelves, follow safety guidelines, and assist customers with a friendly, efficient shopping experience.

The role requires a high school diploma or equivalent, strong communication skills, and the willingness to learn multiple tasks. The position supports a fast-paced retail environment with a focus on accuracy and teamwork.