Grocery Associate FT

Southeastern Grocers; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Associate to enhance customer experience through exceptional service. In this role, you will greet and assist customers, ensuring their needs are met promptly and courteously. You will also manage product stock levels, maintain a welcoming environment, and collaborate with team members to uphold company values. This position offers a fantastic opportunity to be part of a supportive team that values diversity and inclusion while making a positive impact on the community. If you are passionate about customer service and thrive in a dynamic environment, this role is perfect for you.

Qualifications

• Ability to read, write, and speak English proficiently.
• Meet legal and company policy age requirements.

Responsibilities

• Provide courteous and prompt service to customers.
• Stock and rotate products to ensure freshness.
• Assist with receiving vendor merchandise.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Tools

Department Equipment

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Job Title: Grocery Associate
Location: Retail Grocery Location

Position Overview

The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Offer product suggestions when appropriate.
• Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Operate department equipment and tools.
• Assist with receiving vendor merchandise.
• Unload truck deliveries promptly.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
• Perform other job-related duties as assigned.

Qualifications

Minimum

• Meet legal and company policy age requirements to perform job functions.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Preferred

• High standard of integrity and reliability.

Required Behaviors

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

Knowledge, Skills, Abilities

• Compliance with all company policies and procedures.