Grindsmith - Team Leader Hospitality

Grindsmith - WHSmith; United Kingdom; On-site; GBP 28,000 - 32,000; Full time

Job summary

A vibrant coffee brand is seeking a Team Leader to run shifts and support a passionate team at Manchester Airport. Responsibilities include leading by example, coaching staff, and ensuring top-notch service. Ideal candidates are experienced in hospitality or retail and possess strong communication and leadership skills. Join our energetic team and enjoy various benefits including free meals and career progression opportunities.

Benefits

Staff discounts

Free meal and drink every shift

Free car park on shift

Un sociable hours pay uplift

Qualifications

• Experience leading teams in retail or hospitality.
• Calm and confident communicator who brings people together.
• Thrive on solving problems and planning ahead.

Responsibilities

• Leading shifts and creating a positive team environment.
• Coaching your team on the floor and celebrating wins together.
• Serving up top-notch coffee and hospitality.

Skills

Leadership

Communication

Attention to detail

Problem-solving

Passion for craft coffee

Job description

Team Leader – New Grindsmith Manchester Airport

As a Team Leader at Grindsmith, you lead by doing. You’ll run high-energy shifts, support a brilliant team, and make sure every customer leaves with an experience worth remembering. With a focus on service, quality, and culture, you help bring our brand to life, every day.

Why join Grindsmith?

• Be part of a bold, of a new Manchester-born coffee brand
• Work in a buzzing airport location where no two days are the same
• Grow with us—development opportunities and career progression
• Enjoy staff discounts, partner perks, and a free meal and drink every shift
• Be yourself in a vibrant, values-led workplace
• Free Car Park - On shift
• Un Sociable Hours Pay - Uplift

What you’ll be doing:

• Leading shifts and creating a positive, high-performing team environment
• Coaching your team on the floor and celebrating wins together
• Keeping things running smoothly—stock, safety, service, and smiles
• Serving up top-notch coffee, food, and hospitality
• Living and breathing the Grindsmith values, every single shift

What we’re looking for:

• Experience leading teams in retail or hospitality
• A calm, confident communicator who brings people together
• A sharp eye for detail and a love for quality
• Someone who thrives on solving problems and planning ahead
• A passion for craft coffee, great food, and warm, authentic service
• Super flexible team players who can roll with the airport rhythm and bring positive energy to every shift