Greyhound Homer – Bank staff

Association of Dogs and Cats Homes (ADCH); Meopham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Company pension

Job summary

Greyhound Trust in Gravesend is seeking bank staff to support homing activities and customer service at the Harvel Greyhound Trust centre. The role focuses on assessing and matching greyhounds with new homes while maintaining welfare standards, with flexible hours and in-person work.

Applicants should have experience in customer service and animal welfare; a valid UK driving licence is required. The post offers company pension and the potential for extended hours during busy periods.

Qualifications

• Experience in customer service environment.
• Experience in animal welfare or homing environment (paid or voluntary).
• Excellent written and verbal communication skills.
• A full valid UK manual driving licence.

Responsibilities

• Proactively participate in all homing activities, ensuring greyhounds are assessed, matched and homed promptly in line with policy.
• Ensure all greyhounds are cared for to a high standard, with clean accommodation, health checks and socialisation.
• Maintain the highest welfare standards for all greyhounds in care.
• Contribute to continuous operational improvement and maximise resources at the centre.
• Engage with volunteers and the public in a professional manner.

Skills

Customer service

Animal welfare

Communication

Driving licence

Job description

The Greyhound Trust

Location

Gravesend DA13 0UE

Salary

£12.71 ph

Hours

Flexible working

Contract Type

Bank staff

Closing Date

19 November 2026

Pay

Up to £12.71 per hour

Job Description

Greyhound Homer – Harvel Greyhound Trust

BANK STAFF

Greyhound Homer – Harvel Greyhound Trust

The Person

You will be passionate about animal welfare and dedicated to delivering excellent customer care, focused on matching our greyhounds to their new forever home.

Key Responsibilities

• To proactively be involved in all homing activities, with a focus on ensuring greyhounds are assessed, matched and homed promptly and in line with Greyhound Trust policy and procedures
• To ensure all greyhounds are cared for to an exceptionally high standard, always ensuring they are provided with clean accommodation, regularly health checked and socialised in accordance with Greyhound Trust guidelines.
• To ensure the highest welfare standards for all greyhounds in care.
• To ensure continuous operational improvement and maximise all resources within the centre
• To engage with volunteers and members of the public in a professional manner.

Skills And Experience We Need From You

• Experience working in a customer service environment
• Experience (paid or voluntary) in an animal welfare and/or homing environment
• Excellent written and verbal communication skills
• A full valid, UK manual driving licence

Desirable

• A customer care/service or engagement qualification
• Experience of working in a challenging environment, successfully managing multiple tasks and resolving customer concerns
• Excellent numerical, computer and administrative skills
• Understanding of canine behaviour theory and current practice
• A willingness to learn and develop within the role

Due to the nature of the work of Greyhound Trust and this post, it will be necessary to exceed these hours when the workload demands. You will need to a hold a full valid UK driving licence.

Job Types: Full-time, Permanent

Benefits

Company pension

Ability To Commute/relocate

Gravesend DA13 0UE: reliably commute or plan to relocate before starting work (required)

Work Location: In person