Greneral Manager - Reigate

Chartwells - Independent; Reigate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a General Manager in Reigate to lead a team, focusing on client satisfaction and financial performance. You will be responsible for strategic relationships and delivering results while promoting a positive safety culture. A rewarding career with industry-leading pay and opportunities for development is offered.

Benefits

Contributory pension scheme

Career development opportunities

Quick access to Digital GP

Exclusive travel discounts

Food shopping discounts

Up to 44% off cinema tickets

Cash rewards on spending

Free wellness and exercise classes

Share discounts with friends and family

Qualifications

• Proven leadership and team development experience across multiple sites.
• Strong commercial acumen and experience managing budgets.
• Flexibility in approach and industry knowledge.

Responsibilities

• Lead and develop a team, ensuring exceptional service.
• Manage client relationships and contractual compliance.
• Deliver profit targets through effective team leadership.

Skills

Leadership

Commercial Acumen

Organizational Skills

Job description

General Manager - Reigate

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

• Contributory pension scheme
• Career development through our Career Pathways and MyLearning programmes
• Quick access to Digital GP and wider healthcare benefits for you and your immediate family
• Exclusive travel discounts with TUI, Expedia, Booking.com, and others
• Food shopping discounts at Tesco, Sainsbury's, Morrisons, and more
• Up to 44% off cinema tickets
• Cash rewards on spending, redeemable across various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family

About the Role

To lead and develop a team of managers, providing exceptional service to clients. Manage client and contractual relationships ensuring compliance with company policies.

Review business performance and ensure delivery of financial targets, demonstrating commercial value to your team and leadership in line with company vision and values.

Key Responsibilities:

• Promote a safety culture and ensure team adherence to health & safety procedures
• Develop strategic client relationships and maintain stakeholder engagement
• Deliver profit targets through effective team leadership
• Review and improve contract performance, ensuring client satisfaction
• Collaborate with marketing to align service delivery with customer needs
• Support strategy development and embed initiatives to maximize performance and satisfaction
• Gather and utilize feedback for continuous improvement
• Support service initiatives and ensure menu and supply chain standards
• Focus on quality food and service, addressing deviations promptly
• Build and develop a high-performing team, ensuring succession planning
• Foster collaboration and best practice sharing within the team
• Review labor structures and manage HR processes in line with company policies

Candidate Profile:

• Proven leadership and team development experience across multiple sites
• Strong commercial acumen, organizational skills, and experience managing budgets
• Industry knowledge and flexibility in approach

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across numerous venues. Join us for a rewarding career with industry-leading pay, perks, and development opportunities.

Job Reference: com/0707/98279001/52736136/R/SU #Independent

We are committed to diversity and equal opportunities, fostering an inclusive environment where all team members can thrive.