Great Yarmouth, Regent Road - Customer Care Assistant Flexible Part-Time (£12.26PH)

McDonald's United Kingdom; Great Yarmouth; Hybrid; GBP 10,000 - 20,000; Part time

Job summary

A leading fast-food brand in Great Yarmouth is seeking a Customer Care Assistant to enhance customer experience. This role involves engaging with customers, ensuring a welcoming atmosphere, maintaining cleanliness, and working within a dynamic team. Flexibility in working hours is essential, as is a friendly demeanor.

Benefits

Flexible hours

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and create a welcoming atmosphere.
• High energy levels while working efficiently.
• Availability to work various shift patterns.

Responsibilities

• Interact with customers and address their needs.
• Maintain cleanliness in dining areas and toilets.
• Organize special events and create a welcoming environment.

Skills

Effective communication

Teamwork

Customer service

Job description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Availability to work shift patterns between 7am-4pm, 11am-8pm and 4pm-1am for both weekdays and weekends is essential for this position.

Benefits package includes: Flexible hours, Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........

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