Great Yarmouth, Regent Road - Customer Care Assistant Flexible Full-Time (£12.26PH)

TN United Kingdom; Great Yarmouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen freundlichen und hilfsbereiten Kundenservice-Assistenten, der das Gesicht des Restaurants wird. In dieser Rolle sind Sie dafür verantwortlich, eine warme und einladende Atmosphäre zu schaffen, die Kunden zu betreuen und sicherzustellen, dass ihre Bedürfnisse erfüllt werden. Sie werden Teil eines dynamischen Teams in einem schnelllebigen Umfeld, wo Ihre Kommunikationsfähigkeiten und Ihr Engagement für hervorragenden Service geschätzt werden. Flexible Arbeitszeiten und zahlreiche Vorteile machen diese Position zu einer großartigen Gelegenheit für alle, die eine Karriere im Kundenservice anstreben.

Benefits

Flexible Arbeitszeiten

Urlaubsvergütung

Mahlzeitenzulage

Mitarbeiterrabatte

Qualifications

• Erfahrung im Kundenservice oder in der Gastronomie ist von Vorteil.
• Fähigkeit, effektiv mit Kunden zu kommunizieren und ihre Bedürfnisse zu verstehen.

Responsibilities

• Engagement mit Kunden und Gewährleistung eines reibungslosen Ablaufs in den Kundenbereichen.
• Aufrechterhaltung hoher Sauberkeitsstandards in den Essbereichen und Toiletten.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Job description

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Great Yarmouth, Regent Road - Customer Care Assistant Flexible Full-Time (£12.26PH), Great Yarmouth

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Client:

Location:

Great Yarmouth, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

543da32761d5

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Overview

McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

In our fast-paced, high-energy environment, we’re looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally, and you should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.

Availability to work shift patterns between 7am-4pm, 11am-8pm, and 4pm-1am, including both weekdays and weekends, is essential.

Benefits include: Flexible hours, Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.