Graphic Design Specialist

Citizen Housing Group; Coleshill Heath; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual Leave 26 days + bank holidays

Annual leave purchase scheme – up to 5

Enhanced family leave

Generous Pension – Citizen match up to

Health insurance & wellness programs

Flexible working hours

Employee development

Job summary

Citizen is seeking a Graphic Design Specialist on a maternity cover contract to join our communications team in a hybrid role based in the West Midlands. You will craft bold visual storytelling across digital and print, shaping creative direction and ensuring brand integrity.

You’ll turn complex information into clear visuals, collaborate across teams, and lead major corporate publications. Applicants should bring a strong eye for typography, colour, and detail and a passion for purpose-driven

Qualifications

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or equivalent.
• Strong grasp of design principles, typography, colour theory and layout.
• Ability to generate ideas and execute them.
• Attention to detail and aesthetics.
• Ability to manage multiple tasks and meet deadlines.
• Confidence to challenge briefs and influence stakeholders.

Responsibilities

• Develop bold, original creative ideas that bring campaigns and communications to life across multiple channels.
• Translate complex information into engaging, accessible visual storytelling.
• Collaborate with colleagues across the communications team and wider business to shape ideas from the ground up, including reactive project work.
• Lead major publications like annual reports, financial accounts and corporate documents.
• Stay curious by keeping up with design trends, tools and new ways of telling stories visually.
• Present final work to internal stakeholders and guide conversations to land design decisions.
• Be the brand authority by owning and evolving brand guidelines to ensure consistency.

Skills

Proficiency with Adobe Creative Suite

Typography & color theory

Idea generation and execution

Attention to detail

Multitasking & deadlines

Stakeholder influence

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Job description

Are you a storyteller who thinks in visuals? Are you the one who spots when something isn’t quite aligned or when the font feels off or the colour isn’t working? Are you known as the brand expert, with an instinct for consistency and an eye for even the smallest detail?

We are offering an exciting opportunity for a Graphic Design Specialist to join our communications team on a maternity cover contract. This is a role for someone who enjoys going beyond the brief. Who brings ideas to the table, can shape creative direction, and turn complex information into clear, engaging designs.

You’ll create high-impact creative concepts across digital, print and visual media. You’ll create work that doesn’t just look good, but communicates, influences and connects.

The communications team at Citizen is creative, fast-moving and genuinely collaborative – no two days are the same. We work closely together to turn complex information into clear, engaging communications that make a real impact on our customers and colleagues. You’ll be part of a supportive team that values your ideas and gives you the space to shape your work. If you enjoy combining creativity with purpose, you’ll feel right at home here.

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: Graphic Design Specialist

Location: 4040 Lakeside, Birmingham Business Park, Birmingham, B37 7YN (hybrid, 2 days in the office)

What you’ll be doing:

Concept first, execution second: Develop bold, original creative ideas that bring campaigns and communications to life across multiple channels

Translate complexity into clarity: Turn detailed or technical information into engaging, accessible visual storytelling

Collaborate widely in a fast paced enviroment: Work closely with colleagues across the communications team and the wider business to shape ideas from the ground up, where at times project work can be reactive.

Lead key corporate outputs: Take ownership of major publications like annual reports, financial accounts and corporate documents

Stay curious: Bring fresh thinking by keeping up with design trends, tools and new ways of telling stories visually

Present with purpose: Confidently present final work to internal stakeholders, guiding conversations and ensuring design decisions land effectively

Be the brand authority: Own, protect and evolve our brand guidelines, ensuring everything we produce feels unmistakably Citizen

Create standout multi-channel content: Work with the team to design engaging assets across social, digital, print, presentations, and web, ensuring everything is consistent, accessible, and on-brand.

As a Graphic Design Specialist, we need you to have:

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), or other relevant tools
• Solid understanding of design principles, typography, colour theory, and layout composition
• The ability to generate ideas, as well as executing them
• Attention to detail and a strong eye for aesthetics
• Ability to manage multiple tasks related to designing simultaneously and meet deadlines
• Confidence to challenge briefs and influence stakeholders.

What we offer:

• Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
• Annual Leave:Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10%which Citizen will match
• Competitive Salary: We offer a competitive compensation package.
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

We will be an employer of choice and invest in our people

Our team is passionate about making a positive impact and driving innovation in housing andcommunication.

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified