Grants & Programmes Assistant: Community Energy

Energy Saving Trust; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous holiday (25 days + bank holid

True flexibility in how and where you 

Strong pension & life assurance

Enhanced family leave

Green travel perks (EV scheme, cycle )

Professional development support

Yearly wellbeing allowance

Job summary

Energy Saving Trust is seeking a Programme Assistant - Community Energy to help administer grants and funding programmes across Scotland and the wider UK. You will process applications, review claims, maintain records and respond to enquiries, supporting communities delivering climate action and net-zero projects.

Working in our fund administration team, you’ll use CARES Portal, SharePoint and other systems, ensuring accurate, timely funding delivery while providing excellent customer service.

Qualifications

• Experience providing high-quality administrative support and/or customer service in a busy environment.
• Excellent attention to detail and the ability to process information accurately and consistently.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Good numerical skills and confidence working with financial information, spreadsheets and records.
• Excellent written and verbal communication skills, with the ability to explain information clearly and professionally.

Responsibilities

• Process funding applications, including reviewing expressions of interest, checking eligibility and preparing funding offers.
• Review and process grant claims, ensuring payments are accurate and comply with programme requirements.
• Assess project information and financial forecasts, checking for accuracy, completeness and consistency.
• Respond to enquiries from community organisations and stakeholders, providing clear guidance on funding processes and eligibility criteria.
• Maintain accurate records using programme management systems, including the CARES Portal, SharePoint and other databases.
• Contribute to the continuous improvement of administrative processes and customer service standards.

Skills

Administrative support

Attention to detail

Organisational skills

Numerical skills

Communication skills

Excel

SharePoint

Tools

Excel

SharePoint

CARES Portal

Job description

Energy Saving Trust is seeking a Programme Assistant - Community Energy to help administer grants and funding programmes across Scotland and the wider UK. You will process applications, review claims, maintain records and respond to enquiries, supporting communities delivering climate action and net-zero projects.

Working in our fund administration team, you’ll use CARES Portal, SharePoint and other systems, ensuring accurate, timely funding delivery while providing excellent customer service.