Graduation/Transfer Credit Support Evaluator

Community College of Denver; City Of London; On-site; GBP 21,000 - 31,000; Part time

Job summary

Front Range Community College is seeking a part-time Graduation/Transfer Credit Support Evaluator at Westminster Campus. You will support the Registrar's Office in evaluating transfer credits, processing graduation applications, and maintaining accurate student records in Banner.

The role requires meticulous data handling and strong communication with students and staff. Responsibilities include coordinating with advisors, applying transfer credits, and assisting with transcripts and enrollment

Qualifications

• Associate degree and two years of experience working in databases, with records and/or reviewing and analyzing data.
• Bachelor's degree and experience with databases, with records and/or reviewing and analyzing data; proficiency with Outlook, Excel, and a Student Information System.
• Ability to listen effectively, identify critical paths quickly and adjust plans; work well in a distributed team.
• Understanding of diversity, inclusion and equity concepts in higher education and its impact on student enrollment.

Responsibilities

• Evaluate student records to determine eligibility for graduation; process conferrals and ensure accurate reflection of academic progress in Banner.
• Manage transfer credit evaluations and apply credits appropriately; communicate degree progress and graduation requirements to students.
• Collaborate with academic advisors, faculty, and staff to resolve issues related to student records, transfer evaluations, and graduation requirements.

Skills

Listening skills

Team collaboration

Communication

Data interpretation

Education

Associate degree

Bachelor's degree

Tools

Outlook

Excel

Student Information System

Job description

Graduation/Transfer Credit Support Evaluator

Job no: 493474

Work type: Part Time

Location: Westminster

Categories: Staff (Professional-Technical)

Title: Graduation/Transfer Credit Support Evaluator

Position Type: APT Regular Hourly

College: Front Range Community College

Division: Enrollment Management & Student Success

Department: Registrar

Campus: Westminster Campus

Location: Westminster, CO

Salary Range: $25.24 hourly

Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision‑making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day.

Job Summary:

The Registrar's Office serves as a central hub for academic operations, supporting students, faculty, and staff through the management of student records, registration, enrollment data, and compliance with academic policies and federal regulations such as FERPA. The office facilitates course registration, processes academic changes, oversees graduation applications, verifies degree completion, evaluates transfer credits, and issues official transcripts—all to support student progress from enrollment to graduation. This position will support and help maintain the accuracy and integrity of academic records in working with the Graduation and Transfer Credit Evaluator group, who work on transcripts and graduation. This person will help evaluate and enter in transcripts into the system as we have seen more and more transcripts with each student who applies to FRCC and remaining within the requirements of SB24-164 is extremely important. FRCC wants to keep working towards increasing graduation rates, and that will require more support to make sure students are meeting requirements of their degrees. The position will also require someone to be able to assist in answer phones and emails as required.

Duties & Responsibilities:

• Evaluate student records to determine eligibility for graduation; process conferrals and ensure accurate reflection of academic progress in Banner.
• Manage transfer credit evaluations and apply credits appropriately.
  Provide clear and timely communication to students about their degree progress, transfer credits, academic records and graduation requirements.
• Collaborate with academic advisors, faculty, and staff to resolve issues related to student records, transfer evaluations, and graduation requirements.
• Provide support and assistance with other Registrar Office services, including registration, record maintenance, and transcript requests.
• Stay up to date with federal, state, and institutional policies related to academic records, graduation, and transfer credit.
• Create reports regarding completion, retention, and transfer credit as requested.
• Evaluate incoming transcripts from other institutions to determine the transferability of coursework and credits based on FRCC, Colorado Community College System (CCCS), AACRAO Guides, and the Transfer Evaluation System guidelines.
• Apply transfer credits to student records in the student information system (Banner) and ensure accurate recording of courses, grades, and credit hours.
• Collaborate with academic departments to resolve inquiries related course equivalencies, the applicability of transfer credits, and alignment with program requirements.
• Communicate with students regarding the progress and results of their transfer credit evaluations, including how their credits apply toward degree or certificate completion.
• Assist in maintenance and regular updating of transfer articulation agreements, ensuring accurate
  and timely data entry into the student information system.
• Review and update course equivalencies in the student information system to maintain consistency and accuracy.
• Participate in training and professional development opportunities to remain current on transfer credit policies, accreditation standards, and system updates.

Minimum Qualifications:

• Associate degree and two years of experience working in databases, with records and/or reviewing and analyzing data.

OR

• Bachelor's degree and demonstrated experience databases, with records and/or reviewing and analyzing data.
  Outlook, Excel, any Student Information system.
• Demonstrated ability to listen effectively, identify critical paths quickly and adjust plans and approach as necessary.
  Ability to function effectively as part of a distributed team, working effectively as an individual and effectively through collaboration with various stakeholders.
• Ability to talk about complex technical concepts and functionalities with non-technical audiences.
• Demonstrated understanding of diversity, inclusion and equity concepts in higher education and its impact on student enrollment.

Preferred Qualifications:

• Ability to communicate effectively in Spanish.

Selection Process:

The selection process for this position will be conducted through a competitive, merit-based evaluation of all qualified applicants. Preliminary screening will be based on the completed application package submitted by the candidate. Position will remain open until filled with a priority deadline of Octber. This posting may be used to fill multiple or similar positions.

Additional Information/Benefits:

Benefits Information: For information about benefits for Instructors and Hourly Employees, please see the Front Range Community College Benefits page.