Part Time Navigator Support Specialist

Isothermal Community College | Part Time Campus Assistant-Maintenance/Grounds; Sefton; On-site; GBP 13,000 - 17,000; Part time

Job summary

Isothermal Community College in North Carolina seeks a Part Time Navigator Support Specialist to deliver enrollment, onboarding, and student support services. You will handle admissions, registrations, and documentation while supporting CCP initiatives and campus events.

This role requires up to 28 hours weekly, occasional evenings/weekends, and collaboration with families, students, faculty, and staff to promote access, success, and persistence in CCP programs.

Qualifications

• Experience in education or student services preferred.
• Ability to manage admissions, enrollment and documentation.
• Familiarity with student information systems and enrollment workflows.

Responsibilities

• File and maintain student registration forms and related documentation.
• Process forms and ensure completeness, attachments, and routing for approval.
• Maintain inventory of enrollment materials and coordinate print orders.
• Provide onboarding and enrollment support to homeschool/private school students.
• Assist with applications and system navigation during onboarding.
• Support advising, registration and CCP initiatives as assigned.
• Perform general administrative duties and provide positive customer service.
• Maintain accurate student records and CCP procedures compliance.
• Assist outreach and engagement activities to support enrollment.

Skills

Highly organized

Attention to detail

Interpersonal skills

Communication skills

Multitasking

Office software

Teamwork

Tools

Adobe Sign

Etrieve

Job description

It is the applicant’s responsibility to ensure all required documents are submitted. Applicants must submit requested information on the close date. Incomplete submissions and/or exclusions of required documents may cause an applicant to be ineligible for consideration. You may direct questions to [e-mail] or via phone at [phone].

Please see Special Instructions for more details.

Position Information

Title: Title Part Time Navigator Support Specialist

Full or Part Time: Part Time

Number of Months: 12 Months

Proposed Date of Employment: 08/24/2026

Work Schedule: A part-time work schedule of up to 28 hours per week as determined by the supervisor is required. Occasional evenings and some weekends may be required.

Permanent or Temporary: Permanent

Salary Band: $15.00

Position Summary

This position serves as a primary resource for homeschool, private school and College and Career Promise ( CCP ) students and their families by providing enrollment, onboarding, and student support services. Responsibilities include assisting with admissions and registration processes, maintaining student records, processing required documentation, supporting outreach and engagement efforts, and delivering responsive customer service to promote student access, success, and persistence.

Responsibilities

• File and maintain student registration forms and related documentation.
• Process Pathway Adjustment/Justification forms by ensuring completeness, verifying attachments, scanning and uploading into Adobe Sign and/or Etrieve, and routing for approval.
• Maintain inventory of student support and enrollment materials and coordinate print shop orders as needed.
• Provide individualized support to students and families regarding enrollment, registration, documentation requirements, and college procedures, including assistance for homeschool students with transcripts and registration processes.
• Assist students with Element 451 applications, institutional account access, and system navigation during onboarding and orientation.
• Support student advising, registration, and enrollment activities as needed, particularly for homeschool and private school students.
• Assist with outreach activities, campus events, recruitment efforts, and CCP initiatives as assigned.
• Perform general administrative duties as assigned.
• Provide administrative, enrollment, and student support services for the Patriot Hub and related student support areas.
• Support students and families through enrollment, registration, and onboarding processes.
• Maintain accurate student records and process required documentation in accordance with CCP state board procedures.
• Assist with outreach and engagement activities that support student success and enrollment efforts.
• Ensure timely communication and responsive customer service to students, families, faculty, staff, and community partners.

Secondary Responsibilities

In a secondary capacity, this position serves as a front-line resource for prospective and current students, families, and community members by providing welcoming and responsive customer service. Responsibilities include assisting visitors and callers with general information about college programs and services, directing inquiries to appropriate departments, supporting appointment check-in processes, and assisting students with institutional applications. The role also supports daily administrative operations through data entry, filing, distribution of informational materials, and maintaining an organized reception area to ensure a positive and professional experience for all visitors.

Skills and Abilities

• Highly organized with strong attention to detail
• Ability to interpret and apply policies and procedures accurately
• Strong interpersonal and customer service skills
• Effective verbal and written communication skills
• Ability to manage multiple tasks and prioritize responsibilities
• Proficiency with office technology and student information systems
• Ability to work independently and collaboratively with students, families, faculty, and staff

Preferred Qualifications

• Experience in education, student services, admissions, advising, administrative support, or customer service preferred
• Experience with Adobe Sign, Etrieve, or similar document management systems preferred

Open Date: 08/18/2026

Close Date: Open Until Filled Yes

Additional Information

Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at [e-mail] or via phone at [phone].

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Transcripts above the High School Level

Optional Documents

• Cover Letter

Rutherford Campus

286 ICC Loop Road
P.O. Box 804
Spindale, NC 28160
[phone]
TTY: [phone]

Polk Center

1255 West Mills St.
Columbus, NC 28722
[phone]

Rutherfordton Learning Center

134 Maple Street
Rutherfordton, NC 28139
[phone]