Graduate Technical Consultant

FSP Retail Team; Reading, Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A technology consultancy is looking for a Graduate Technical Consultant to enhance client use of Microsoft 365 tools. Responsibilities include delivering technical solutions, documentation, and promoting best practices. The ideal candidate enjoys technology, problem-solving, and communication, with a relevant degree and IT skills. This position offers a collaborative environment and hybrid working options.

Benefits

Competitive salary

Excellent benefits package

Hybrid working opportunities

Industry leading coaching and mentoring

Qualifications

• Ability to capture end-user requirements and document programs.
• Experience in configuration of Microsoft 365 tools.
• Skilled in communicating with clients.

Responsibilities

• Deliver technical solutions to clients.
• Document requirements and provide consulting.
• Produce technical artefacts like guides.

Skills

Passion for technology

Strong IT skills

Communication of technical concepts

Problem-solving

Education

Degree in relevant subject area

Job description

Role Overview

The Graduate Technical Consultant will join the Modern Workplace practice and contribute to the delivery of technical consulting services to clients. The role involves supporting organisations in maximising the value of their Microsoft 365 tools through configuration, guidance, and the application of best practices.

The consultant will work with clients to design and implement solutions that enhance collaboration, communication, and productivity. This includes working with technologies such as Microsoft Teams, SharePoint, OneDrive, Viva Engage, and the Power Platform (Power Apps, Power Automate, M365 Copilot and agents).

The position requires an interest in technology, problem-solving, and client engagement, with a focus on delivering practical outcomes that support modern ways of working

Due to the nature of this role successful candidates will need to undergo security clearance. To be eligible for this role you must have lived in the UK for at least 5 consecutive years. More information on SC Clearance checks can be found here

Responsibilities

• Work as part of the wider FSP project team to deliver technical solutions to clients
• Document requirements, advise and consult with customers on their business needs
• Configuration of relevant products to customer requirements
• Produce technical artefacts including administration guides and configuration documents
• Stay up to date with the latest technology developments and promote these within your projects
• Share knowledge as part of the FSP technical community

About you

• Degree in relevant subject area
• Passion for technology
• Able to communicate technical concepts to non-technical people
• Able to capture end-user requirements design, code, test, correct and document programs
• Able to assist in the investigation and resolution of problems
• Possess strong IT skills

What we look for in our people

• Strong alignment with FSP values and ethos
• Commitment to teamwork, quality and mutual success
• Proactivity with an ability to operate with pace and energy
• Strong communication and interpersonal skills
• Dedication to excellence and quality

Who are FSP?

FSP is a leading consultancy specialising in Digital, Security and AI solutions. Our success is enabled by our unwavering commitment to excellence, our people centric culture alongside best-in-class operations, ensuring impactful and sustainable outcomes for our clients.

As a long standing and highly accredited Microsoft Partner, with extensive solution designations, we partner with clients across a range of commercial sectors, enabling digital transformation, innovation and robust cyber security.

We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined.

We take a collaborative, one team approach with our clients to drive sustainable change, providing outstanding client experience and delivering exceptional results that are aligned with business priorities.

Our commitment to security and quality is reinforced by our ISO27001 and ISO9001 certifications (UKAS), as well as our CREST approved penetration testing and SOC capabilities. Additionally, we are an IASME Cyber Essentials Certification Body and Cyber Essentials Plus certified.

Find out more about our accolades here: https://fsp.co/about-fsp/

Why work for FSP?

At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Competitive salary and an excellent benefits package

Equal and Fair Opportunity

FSP is an equal opportunity employer and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.

Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy within FSP.

We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.