Graduate Service Delivery Manager

Veolia Environmental Services (Uk) Plc; Amersham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established environmental services company in the UK is offering a Graduate Programme that provides hands-on experience and training opportunities in various operational roles. Candidates will develop crucial skills in workplace safety, employee welfare, and operational management. A degree in relevant fields is required by September 2026. This role emphasizes continuous learning and offers benefits such as annual leave and health support resources.

Benefits

25 days of annual leave

Ongoing training and development

Company pension scheme

24-hour access to a virtual GP

Community volunteer day

Qualifications

• Bachelor's degree to be completed by September 2026.
• Must hold a full UK driving licence.
• Willingness to travel and potentially relocate.

Responsibilities

• Develop skills in workplace safety management and employee welfare.
• Lead team efforts and establish on-site presence.
• Execute comprehensive training programs.

Skills

Communication skills

Problem-solving

Team management

Continuous learning

Passion for ecology

Education

Degree in environmental sciences, engineering or business management

Job description

Our comprehensive Graduate Programme offers hands-on experience working on strategic projects while developing essential personal and professional skills. You'll receive expert training from Veolia's People Development team through monthly sessions at our Kingswood (Cannock) office (travel required), giving you the confidence and capabilities to thrive in your future career.

You'll join our supportive graduate network and benefit from mentorship throughout your journey. At Veolia, we're committed to your long-term growth - our continuous development culture means this is just the beginning of your exciting career journey with us.

What you'll be doing:

• Develop foundational skills in workplace safety management and employee welfare protocols
• Build leadership capabilities through hands-on team management and establishing a strong on-site presence
• Cultivate inclusive workplace practices while driving employee engagement initiatives
• Gain practical experience implementing HR processes and procedures aligned with organisational standards
• Design and execute comprehensive training programs with competency assessment frameworks
• Master operational management fundamentals, including inventory control and fleet coordination
• Establish professional stakeholder relationships with clients and residents through exceptional service delivery
• Analyse operational systems and present data-driven recommendations for equipment and process improvements
• Conduct thorough performance analysis, including incident investigation, complaint resolution, and corrective action implementation
• Apply problem-solving methodologies to address complex operational challenges
• Drive performance excellence by establishing quality standards and achieving key performance indicators

To be successful in this role, you'll need:

• Degree-level qualification in environmental sciences, engineering or business management (to be achieved by September 2026)
• Willingness to travel to training locations and potentially (if in a rotational role) relocate for role requirements
• Commitment to continuous learning and development
• Excellent communication and written skills
• Eager to learn and passionate
• Creative problem-solving and a passion for trying new ideas
• Candidates must hold a full UK driving licence

What's next? Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you're successful following this, we'll then invite you to attend one of our virtual assessment days.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Candidate shortlisting will take place on w/c 20th - 27th October and assessment days will take place between w/c 3rd - 10th November

Through our graduate programme you'll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too.

What we can offer you:

• 25 days of annual leave
• Ongoing training and development opportunities, allowing you to reach your full potential
• Access to our company pension scheme
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24-hour access to a virtual GP, 365 days a year, for you and family members in your household
• Discounts on everything from groceries to well-known retailers
• One paid days leave every year to volunteer and support your community