Graduate Programme

Tussell Limited; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading software company is seeking recent graduates for a full-time support technician role. You will receive comprehensive training and mentorship while having the opportunity to explore various roles within the business. The starting salary is £30,000, with potential increases based on performance and opportunities for international travel.

Benefits

Opportunities to travel internationally

Regular team socials and events

Influence over company culture and policies

Qualifications

• Graduated within the last few years or will do so soon.
• Unrestricted right to live and work in the UK by the start date.
• Language skills in German, French, Spanish, Italian, or Portuguese are a bonus.

Responsibilities

• Start in a support technician role while learning various business functions.
• Receive full training and mentorship.
• Opportunity to explore roles in sales and consultancy.

Skills

Problem-solving

Communication

Initiative

Adaptability

Education

Bachelor’s degree with a 2:1 or above

Strong A-level grades (BBB or higher)

Tools

Microsoft Office

Job description

At Halo, you’ll play a pivotal role in our success from day one, gaining experience in various roles within the business depending on your individual goals and preferences. You will receive full training, regular 1-to-1s with your designated mentor, and generous salary increases based on your performance. Each of our graduates starts in a support technician role while they learn the ropes, then has the chance to explore roles in our sales and consultancy departments. While you may start in one area, the opportunity to move internally is significant, offering you the flexibility to grow your career in your chosen direction under a permanent contract.

What’s in it for you?

• £30,000 starting salary (potential to rise to £40,000 within your first year)
• Opportunities to travel internationally to attend trade shows and visit our global customers
• Regular team socials and events, including visits to our partners, McLaren F1 Team and Ipswich Town FC
• Influence over our culture, perks, and policies

What we are looking for

We value attributes that can’t be taught over relevant experience. If you have the attitude and aptitude, we can teach you what you need to excel at Halo!

• A solution-oriented problem-solver who thrives on challenges and uses initiative
• An effective communicator capable of explaining complex ideas clearly
• A positive, proactive mindset eager to learn and adapt
• Graduated within the last few years or will do so soon
• Based in East Anglia or willing to relocate

Desired skills and experience

• A bachelor’s degree with a 2:1 or above, from any discipline demonstrating business acumen, technical skills, and problem-solving ability
• Strong A-level grades (BBB or higher)
• Basic IT skills, including proficiency with Microsoft Office
• Unrestricted right to live and work in the UK by the start date
• Language skills in German, French, Spanish, Italian, or Portuguese are a bonus but not essential

Additional job details

Location: Suffolk

Contract: Full-time, with specific dates and working hours to be discussed

How to apply

Click 'Apply' to start your application now. This job will be available on Prospects until 25 May 2026.

Remember to mention Prospects when contacting us.

Halo Service Solutions is a rapidly growing software company and an industry leader in building innovative service management platforms. We partner with some of the world's leading organizations, deploying our ITSM, PSA, and CRM software globally. Our clients include prestigious organizations such as Microsoft, West Ham United, Domino's, and McLaren F1 Team.

Our team works on our service desk product, handling development, sales, support, and implementation in-house. We are a collaborative, supportive, and fun organization that values growth and people-first principles.

For safety during your job search, we recommend visiting JobsAware, a nonprofit organization working to combat job scams. Visit their website for information and advice on staying safe.