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Graduate opportunity- Italian speaking Medical Information Specialist- fully remote

ProPharma

London

Remote

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

ProPharma is seeking an Italian speaking Medical Information Specialist for a fully remote role, ideal for life science graduates. The position entails answering technical inquiries, maintaining compliance, and translating documents. Join a dynamic team dedicated to supporting the pharmaceutical industry.

Qualifications

  • Familiarity with call center environment.
  • C1 level in Italian and fluency in English is required.
  • Ability to work unsupervised.

Responsibilities

  • Answering technical questions about designated products accurately.
  • Translating documents and responses between English and Italian.
  • Managing confidential information per Data Privacy regulations.

Skills

Strong translation skills
Excellent phone manner
Attention to detail
Ability to manage a busy workload

Education

Completed Pharmacy or life science degree

Job description

Graduate opportunity- Italian speaking Medical Information Specialist- fully remote

Join to apply for the Graduate opportunity- Italian speaking Medical Information Specialist- fully remote role at ProPharma

Graduate opportunity- Italian speaking Medical Information Specialist- fully remote

Join to apply for the Graduate opportunity- Italian speaking Medical Information Specialist- fully remote role at ProPharma

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For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

ProPharma are looking for professionals to join as Multilingual Medical Information Specialists, Italian speaking. This is a great opportunity for life science graduates and can be performed remotely across the UK or one of ProPharmas' European entities.

Medical Information At ProPharma

With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.

You can find out more about our Medical Information department and what they do here: https://www.propharmagroup.com/services/medical-information/

The Day-to-day

  • Answering technical questions received by phone, letter, e mail and fax in respect of designated products in an accurate, confident and professional manner.
  • Complying with the specific Working Practices as agreed with clients
  • Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
  • Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.
  • Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
  • Logging all enquiries in an accurate, comprehensive and timely fashion
  • Managing confidential information in line with Data Privacy regulations
  • Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
  • Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.

We’re Looking For

This is a great opportunity for someone who is familiar with a call centre environment and looking to expand their knowledge of the pharmaceutical industry or a brand new graduate looking to start their career in life sciences. You’ll need to hold a completed life science degree to be eligible for the role.

To Be Successful In This Role You Will Have

  • A completed Pharmacy or life science degree.
  • Mother tongue/ C1 level in target language and fluency in English.
  • Strong translation skills.
  • Excellent phone manner.
  • Ability to manage a busy workload and prioritise.
  • Attention to detail.
  • Ability to work unsupervised

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Research, Analyst, and Information Technology
  • Industries
    Business Consulting and Services

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