Graduate Operations Executive

Graduate Recruitment Bureau; Brighton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Success Executive in Brighton to join a vibrant team. This role involves managing customer inquiries related to energy tech products and ensuring high service levels. The ideal candidate will be degree educated with strong communication skills, eager to develop their career in a supportive environment. Benefits include a modern office, company events, and opportunities for growth.

Benefits

Vibrant, modern offices

Multiple company events

Strong company culture promoting internal advancement

On-site parking

Casual dress code

Private medical insurance

Qualifications

• Degree in any field with a classification of 2:1 or above (or equivalent).
• Strong interpersonal communication skills via phone and email.
• Eagerness to develop skills and grow in a dynamic team.

Responsibilities

• Manage customer support services via phone and email.
• Resolve queries related to products, pricing, and availability.
• Communicate cross-departmentally to ensure optimal service levels.

Skills

Communication skills

Problem-solving skills

Interpersonal communication

Education

Degree educated with 2:1 or above

Job description

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Customer Success Executive - Energy Tech - North London - £28k

A rapidly growing specialist in the energy and utilities sector is looking to expand its dynamic team with graduate talent. If you're eager to develop your communication, problem-solving skills, and grow your commercial acumen, this opportunity is for you.

Using your transferable skills, you'll join a busy, multi-faceted team at the heart of business operations.

You will be part of an exciting office culture that supports members' growth and development.

After several weeks of specialist industry training with a mentor, you'll play a key role in managing customer support services via phone and email. You'll resolve queries related to products, pricing, and availability, and communicate cross-departmentally to ensure the best service levels for customers.

Benefits include:

• Vibrant, modern offices in a great London location
• Multiple company events annually
• Strong company culture promoting internal advancement
• On-site parking, casual dress code, and private medical insurance

What are we looking for?

• Degree educated in your chosen field with a 2:1 or above (or equivalent)
• Ability to interview in person as soon as possible
• Strong interpersonal communication skills via phone and email