Graduate Operations Co-ordinator

Gallagher; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading insurance company in London is seeking a Graduate Operations Co-ordinator to support their operations teams. The role involves ensuring the alignment of front and back-office operations, engaging analytical skills to support decision-making, and fostering a collaborative team environment. The ideal candidate should possess strong analytical and communication skills while being able to influence in a fast-paced setting. Competitive salary and benefits are offered.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Private medical insurance

Discounted gym membership

Emergency back-up family care

Qualifications

• Experience in project-specific work is preferable.
• Ability to influence at all levels is essential.
• Fast-paced environment experience is advantageous.

Responsibilities

• Support front office operations and ensure back-office alignment.
• Coordinate divisional metrics and SLAs.
• Engage analytical skills to validate suggestions.

Skills

Insurance knowledge

Strong analytical skills

Strong verbal and written communication

Interpersonal skills

Problem-solving mindset

Job description

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Graduate Operations Co-ordinator, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

158b66050fc2

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Overview

Join an established Operations team, utilising your experience to support our 6 operating teams in assessing our existing operational models to ensure that all of our teams are performing at the height of their capabilities. We have an array of business lines (Professional Indemnity, Financial Institutions, D&O, Terrorism, Political Risks and Real Estate), you will be co-ordinating the background workings of our daily processes, such as management information, producing internal reports, working with our central services departments and making relevant suggestions for improvement. You will champion the things we value, our behaviours and conduct. We're a close-knit and positive group who would benefit from someone who shares the same values. How you'll make an impact Focused on supporting the front office operations, whilst ensuring the back-office operations that underpin our business are aligned to our goals. Project approach to addressing change activity ensuring guiding the teams through the more challenging aspects of a project. Co-ordinate Divisional critical metrics and SLA’s across a variety of measures. Whilst the teams will focus on sales, new business and renewals, the operations area focuses on making things work and enabling the sales team to perform their role. Engage your analytical skills to review MI, in turn; it will help you to validate your suggestions. You will attend project and divisional meetings, distribute action points and make plans to inspire change. You'll act as a contact for our support services (compliance, financial crime, IT and accounts), as well as dealing with facilities when required. Our Operations unit provide a full support package that comes from truly understanding the business and product lifecycle. Run meetings on specific subjects which will include a cross section of people from within and outside of the Divisions. About You We’re looking for you to have insurance knowledge, an understanding of operations and/or experience of project specific work We are looking for you to have strong analytical skills. You need to have strong verbal and written communications. Your ability to influence at all levels whilst working in a fast-paced environment is essential You have strong interpersonal skills, engaging presentation abilities and your problem-solving mind-set would suit this role You will deliver a high degree of integrity Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

Overview

Join an established Operations team, utilising your experience to support our 6 operating teams in assessing our existing operational models to ensure that all of our teams are performing at the height of their capabilities. We have an array of business lines (Professional Indemnity, Financial Institutions, D&O, Terrorism, Political Risks and Real Estate), you will be co-ordinating the background workings of our daily processes, such as management information, producing internal reports, working with our central services departments and making relevant suggestions for improvement. You will champion the things we value, our behaviours and conduct. We're a close-knit and positive group who would benefit from someone who shares the same values. How you'll make an impact Focused on supporting the front office operations, whilst ensuring the back-office operations that underpin our business are aligned to our goals. Project approach to addressing change activity ensuring guiding the teams through the more challenging aspects of a project. Co-ordinate Divisional critical metrics and SLA’s across a variety of measures. Whilst the teams will focus on sales, new business and renewals, the operations area focuses on making things work and enabling the sales team to perform their role. Engage your analytical skills to review MI, in turn; it will help you to validate your suggestions. You will attend project and divisional meetings, distribute action points and make plans to inspire change. You'll act as a contact for our support services (compliance, financial crime, IT and accounts), as well as dealing with facilities when required. Our Operations unit provide a full support package that comes from truly understanding the business and product lifecycle. Run meetings on specific subjects which will include a cross section of people from within and outside of the Divisions. About You We’re looking for you to have insurance knowledge, an understanding of operations and/or experience of project specific work We are looking for you to have strong analytical skills. You need to have strong verbal and written communications. Your ability to influence at all levels whilst working in a fast-paced environment is essential You have strong interpersonal skills, engaging presentation abilities and your problem-solving mind-set would suit this role You will deliver a high degree of integrity Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…