Graduate Operations Analyst

JR United Kingdom; Chesham Bois; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services firm in Chesham Bois is seeking motivated individuals to join their Operations Team. The role involves reconciling transactions, providing advice on payment queries, and collaborating with different departments. Candidates should possess strong attention to detail and organizational skills, along with a degree and a keen interest in the financial industry. Opportunities for growth and development are available in a dynamic environment.

Qualifications

• Keen interest in the financial industry and a desire to learn and grow.
• Experience in managing projects is advantageous.

Responsibilities

• Reconcile daily transactions across multiple bank accounts.
• Provide expert advice on payment-related queries.
• Collaborate with departments to resolve client queries.
• Communicate with partner banks to address payment issues.
• Identify when to escalate issues and prioritize tasks.
• Adhere to policies and regulations related to transactions.
• Suggest improvements within the operations workflow.

Skills

Strong attention to detail

Excellent written and verbal communication

Proactive problem solving

Strong organizational skills

Education

Degree educated

Job description

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One of the fastest-growing and most exciting financial service companies is looking for bright and motivated individuals to join their Operations Team. Working as part of a dynamic and entrepreneurial team, based in their Amersham Office, this company cares passionately about two things - fantastic employee satisfaction and providing a service that clients value highly. As one of Europe's leading financial organizations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be, where the opportunity to grow and develop is unparalleled.

Working here offers the chance to collaborate with highly intelligent and culturally diverse professionals on a wide range of challenges. The company encourages development at all levels, fostering an engaging and rewarding culture that promotes continuous learning, career progression, and flexible working.

Core Responsibilities

• Reconcile daily transactions across multiple bank accounts.
• Provide expert advice and support to internal stakeholders on payment-related queries.
• Collaborate with internal departments to resolve client queries and ensure seamless operations.
• Communicate with partner banks to address and resolve payment issues.
• Identify when to escalate issues to senior team members and effectively prioritize tasks to ensure timely resolution.
• Adhere to company policies and industry regulations related to financial transactions and safeguarding.
• Identify and suggest improvements within the operations workflow, contributing to project management office (PMO) initiatives and change ideas.
• Degree educated.
• Keen interest in the financial industry and a desire to learn and grow within the field.
• Strong attention to detail and accuracy.
• Proactive and excels in problem solving.
• Strong organizational skills and experience in managing projects.
• Excellent written and verbal communication skills.