Graduate Network Engineer

Beeks Group; Renfrew; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading managed cloud provider in Renfrew is seeking a Graduate Network Engineer to troubleshoot and resolve network issues. This entry-level role requires a degree in Networking or a related subject and a passion for technical learning. The position offers competitive benefits, including a salary, share options, and extensive training opportunities. Candidates must have the right to work in the UK.

Benefits

Competitive salary

Share Options scheme

Pension scheme

Investment in Training

Private Health Insurance

Qualifications

• Entry level role requiring technical knowledge from academic qualifications.
• Strong desire to improve skills and learn in a technical environment.

Responsibilities

• Monitor internal and production systems, escalating to L2 Engineers.
• Document problem descriptions and maintain trouble-ticketing system.
• Assist in maintaining Operations documentation.

Skills

Strong communication skills

Organisational skills

Time management

Desire to learn

Education

Degree in Networking or related subject

Job description

About Beeks

Beeks Group is a leading managed cloud provider exclusively within the agile and fast-moving financial services and capital markets sector. Our Infrastructure-as-a-Service (IAAS) model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to Exchanges, trading venues and public cloud for a true hybrid cloud experience.

Founded in 2011, Beeks Group is listed on the London AIM Stock Exchange and has enjoyed continued growth each year. Beeks Group now employs over 100 team members across the globe and has an international network of over thirty data centres.

We have a fantastic opportunity for a Graduate Network Engineer to join us at our unique Head Office in Renfrew, which includes our state-of-the-art gym with weekly circuit training, a personal trainer and yoga classes as well as the Beeks Bar or weekly masseuse to help you unwind!

About the Role

The Graduate Network Engineer troubleshoots and resolves routine and complex network, hardware, and operating system issues in a timely manner while maintaining a 99.99% uptime rate for all systems. Given the global nature of our business, our engineers work in a rotating shift pattern offering 24/7 support to our customers.

As a Graduate Network Engineer, you can expect to improve and advance in service software as well as the development and deployment of new applications.

Key Responsibilities

• Monitor internal and production systems and escalating andpaging L2 Engineers.
• Work incidents effectively and efficiently and engage Engineering, Support, QA, and other personnel in accordance with established processes and procedures.
• Document problem descriptions and provide detailed problem diagnosis with accuracy and in compliance with established practices.
• Review and update the status of problems in trouble-ticketing system.
• Assist in maintaining Operations documentation including support guides, knowledge base articles, and procedures.
• Participate in the transfer of information from one shift to the next.

What We’re Looking For

• A proven passion for learning with a desire to work in the technical industry
• Strong communication skills and organisational skills.
• Excellent time management will prepare you for the varied workloads.
• A desire to learn. We’re unique in our approach to things, so there is a lot to learn. We like people in our team who always want to improve themselves.

Qualifications & Experience

• This is an entry level role - you will be required to demonstrate technical knowledge acquired by academic qualifications (a degree in Networking or related subject).

What We Offer

Compensation & Benefits

• A competitive salary.
• A unique and highly rewarding Share Options scheme.
• Highly competitive pension scheme.
• EV salary exchange scheme.
• Life assurance cover.
• Investment in Training.
• Private Health Insurance.

Lifestyle

• You will work 5 days per week on a rotating shift pattern. This consists of night shifts, weekend work and day shifts.
• 33 days of annual leave.

This full-time position is available only to candidates who have full Right to Work in the UK.

We are an equal opportunity employer.