Graduate Lettings Negotiator (Manchester, Birmingham, London)

Home Made; Manchester; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a leading prop-tech company as a Graduate Lettings Negotiator, where you'll assist renters in finding their ideal homes. This role offers extensive training, a collaborative work culture, and the chance to thrive in a dynamic environment. With locations in Manchester, Birmingham, and London, you’ll enjoy a competitive salary and opportunities for professional growth.

Benefits

24 days annual leave + your birthday off

Office events (summer social and Christmas party)

Learning and Development Programs

Employee discounts

Qualifications

• Passionate about sales with a customer-first mindset.
• Strong communicator, adaptive to a dynamic environment.
• No industry experience required; open to diverse backgrounds.

Responsibilities

• Guide potential renters through property viewings with personalized recommendations.
• Provide excellent customer service throughout the rental process.
• Collaborate with teams to optimize property operations and marketing.

Skills

Customer Satisfaction

Communication

Problem Solving

Team Collaboration

Job description

Graduate Lettings Negotiator(Manchester,Birmingham, London ) | Home Made

Location Options: Manchester | Birmingham |London
Salary: Basic £25K+ competitive uncapped commission (OTE £40,000+)
Application Note: Please indicate your preferred location(Manchester , London and Birmingham) in your application.

Home Made is the UK’s fastest-growing lettings prop-tech company, and we’re on the lookout for ambitious graduates to join our expanding team! Whether you're based in Manchester orLondon, you'll be helping renters find their ideal home -while becoming an expert in your local area.

This is a field-based role, and you'll be responsible for viewings across your assigned region.The good news? You won’t need a driving licence -we operate entirely using public transport!

Sounds great, so what will my role be?

• Local Property Viewings:Guide prospective renters through properties across London, highlighting unique features and local amenities, with personalised recommendations based on your assigned area.
  • Manchester role: North West/Yorkshire coverage: Manchester, Liverpool, Leeds, Sheffield
  • Birmingham role: You'll cover the Greater Birmingham area.
  • London role: You’ll be based in and around Zones 1–5.
• Customer Service: Provide excellent service to renters throughout the viewing process, helping them find their ideal home.
• Collaboration: Work with our Account Management and Operations teams to optimise property operations and contribute to marketing initiatives.
• Data Management: Keep accurate records and regularly update our CRM system.
• Problem Solving: Quickly resolve any issues that arise during the viewing and leasing process.
• Culture Champion: Uphold and promote Home Made's values of professionalism, integrity, and customer-centricity.
• Attend new site launches and new developments: Collaborate with our sales team in London to support these initiatives.

What We're Looking For: Working Hours (location dependent):

• Passionate Salesperson: Thrive on achieving customer satisfaction and hitting targets. Those who are team focused!
• Start-up Mindset: Adaptable and eager to embrace a dynamic work environment.
• Strong Communicator: Professional and personable in interactions.
• Problem Solver: Able to quickly assess and respond to customer needs.
• No Industry Experience Required: We welcome talent from outside the real estate industry.

Working Hours (location dependent):

• Manchester : Tuesday to Saturday 9am-6pm including evening viewing depending on demand.
• Birmingham:Tuesday to Saturday 9am-6pm including evening viewing depending on demand.
• London:Monday to Friday 9am-6pm or 9am-7pm, with bi-weekly Saturday shifts.(you’ll receive a half day off in lieu during the week).

Why join Home Made?

• A chance to grow: You’ll receive training to prepare you for a wide range of responsibilities, with the chance to learn from our senior management team and other talented individuals.
• Great team spirit: Everyone in the company is passionate about our mission, vision, and this enthusiasm is infectious.
• A company you want to talk about: With a score of 4.7/5 on Trustpilot, you can take pride in helping grow a service loved by thousands.

Benefits of working with us:

• Competitive Holiday: 24 days leave + your birthday off!
• Office events (summer social and Christmas party)
• Opportunities to upskill in your career through our Learning and Development Programs
  
• Employee perks – discounts for your favourite stores, cinema etc

We are an equal opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [e-mail]