Graduate / Junior Application Support Developer

targetjobs UK; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Bristol is seeking an Application Support Developer to provide technical support and enhance their IoT and big data applications. This role offers a career path toward full software development, emphasizing innovative solutions and customer engagement in a hybrid work environment.

Benefits

Career development opportunities

Employee Assistance Programme

25 days Annual Leave (+ Bank Holidays)

Company pension scheme

Employee Events

Qualifications

• 0 to 2 years' experience post-grad.
• Strong customer engagement skills.
• Self-motivated and eager to learn.

Responsibilities

• Troubleshooting and resolving software application issues.
• Providing technical assistance to users through the support ticketing system.
• Maintaining application performance through updates and configurations.

Skills

Python

Linux/Bash

Version control (e.g., Git/Bitbucket)

Education

Degree in a technical subject (e.g., Computer Science/Engineering)

Job description

Role: Application Support Developer

Location: This role is hybrid based at our Bristol location in UK, 2-3 days per week.

Salary: £25,000 - £35,000

Experience: Looking for 0 to 2 years' experience post-grad (i.e., from fresh grad to 2 years-ish).

We are looking to hire an Application Support Developer to join our innovative team. Specializing in IoT and big data analytics, we provide remote monitoring systems for the maritime and industrial sectors, with customers around the globe. This new pivotal role will provide technical assistance and support for our in-house developed software applications, troubleshooting issues, fixing bugs, and implementing enhancements. You will be the bridge between developers and our customers.

Your Key Responsibilities Will Be

• Troubleshooting and Problem Solving: Identifying and resolving technical issues with software applications, including bugs, performance problems, and integration issues.
• Technical Support: Providing technical assistance to users, both internal and external, through our support ticketing system.
• Application Maintenance: Ensuring applications are running smoothly and efficiently, including performing updates, patches, and configurations.
• Enhancements and Improvements: Identifying areas for improvement and implementing enhancements to applications, based on user feedback and performance data.
• Documentation: Maintaining and updating technical documentation, including procedures and troubleshooting guides.
• Collaboration: Working closely with developers to report issues, provide feedback, and ensure applications meet user needs.
• Customer Onboarding: Updating customer configurations and rolling out. Creation, updating, and running Python scripts.
  
  

The Person

You will be customer-focused with a strong ability to engage effectively with customers, both internally and externally. You will have a passion for programming, are self-motivated, eager to learn, and embrace innovative solutions. This role will enable a career pathway towards full software development.

Essential Experience / Qualifications / Educational Attainments

• Python
• Linux/Bash
• C/C++ would be a bonus!
• Experience in version control (e.g. Git/Bitbucket)
• Degree in a technical subject such as computer science/engineering, etc.
  
  

The Rewards

Benefits

In addition to the role of an Application Support Developer, we offer an extensive range of career development opportunities, incentives, and benefits:

• Career development and opportunity to learn and grow.
• A value-led culture that puts its people first - 'you are our Company.'
• Competitive salary
• Company pension scheme
• Employee Assistance Programme
• 25 days Annual Leave (+ Bank Holidays)
• Employee Events
  
  

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialize in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance, and Oil & Gas.