Graduate IT Support Engineer

TieTalent; Walsall; On-site; GBP 25,000; Full time

Job summary

An established education provider is seeking a Graduate IT Support Engineer to join their collaborative team in Walsall. This role offers the chance to support IT operations across multiple academies, ensuring that staff and students can maximize their learning potential. You'll be responsible for troubleshooting issues, maintaining IT security, and supporting software installations. With a salary of £25,000 and excellent benefits, this position is perfect for someone passionate about IT and eager to grow within a supportive environment. If you're ready to make a difference in education through technology, this is the opportunity for you.

Benefits

Training Opportunities

Career Progression

Collaborative IT Team Environment

Qualifications

• A genuine passion for IT and relevant IT qualifications are essential.
• Knowledge of Microsoft 365 and network management is required.

Responsibilities

• Provide IT support across multiple academies, ensuring network availability.
• Install and maintain software to support learning and administrative operations.

Skills

IT Support

Troubleshooting

Network Management

IT Security Protocols

Microsoft 365

Education

IT Qualification

Tools

SharePoint

Job description

About

Graduate IT Support Engineer – Education Walsall, Staffordshire | £25,000 + Excellent Benefits

Are you an IT Support professional looking to join a well-established organisation in the education sector? This is a fantastic opportunity to support IT operations in a growing academy group based in Walsall, Staffordshire. You’ll play a key role in ensuring the smooth running of IT systems across multiple academies, helping both staff and students maximise their learning potential.

Our client is a well-respected education provider with a strong presence in the region. They have been serving the local community for over a decade and are dedicated to delivering outstanding education with the help of modern technology.

This is an office-based role, working 5 days a week. A driving licence and access to a vehicle are essential as occasional travel to other academies will be required.

Duties & Responsibilities

1. Provide IT support across multiple academies, ensuring network availability and security.
2. Install, maintain, and upgrade software to support learning and administrative operations.
3. Assist staff and students with hardware and software issues, resolving problems efficiently.
4. Maintain IT security systems, ensuring data protection and compliance with regulations.
5. Support the development and maintenance of websites and SharePoint sites.

What Experience is Required?

1. A IT qualification and a genuine passion for IT.
2. Knowledge of Microsoft 365, network management, and IT security protocols.
3. Ability to troubleshoot hardware and software issues efficiently and professionally.

Salary & Benefits

Salary: £25,000 per annum.

Benefits package, including training opportunities and career progression.

Work within a collaborative and supportive IT team in a rewarding environment.

Location:

This role is based in Walsall, Staffordshire and is easily commutable from Lichfield, Cannock, Rugeley, Tamworth, and surrounding areas.

How To Apply

If you are interested in this fantastic opportunity, please send your CV to Kate Morgan at CV Screen in strict confidence.