Graduate IT Support Engineer

Graduate Recruitment Bureau; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tech company is seeking a graduate IT Support Technician to join their dynamic team in London. This full-time position offers structured targets, regular feedback, and opportunities for personal development. The ideal candidate will have a strong academic background in a technical field and be computer literate, ready to contribute to a growing organisation.

Qualifications

• Seeking a graduate with a 2:1 degree or higher.
• A-levels ideally with a B in Mathematics.
• Must be logical, organised, and practical.

Responsibilities

• First line support for internal technical issues.
• Log and manage calls using help desk software.
• Maintain office IT infrastructure like printers and conference equipment.

Skills

Organisational skills

Practical skills

Computer literate

Education

2:1 in engineering, mathematics, physics, computer science, or related field

A-levels (or equivalent) at ABB minimum

Job description

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Are you looking to join an exciting tech company this summer (or sooner)?

This opportunity could be a great next step for you!

The Company:

Join a dynamic and award-winning software company that’s making waves in the tech industry. With offices in the UK and Europe, the company has experienced impressive year-on-year growth. After receiving significant investment, they are excited to welcome graduates into various roles across the business, offering meaningful career development opportunities.

This role will be full-time in the company's London office.

Duties to include:

• First line support for internal technical issues
• Support 800 colleagues globally
• Log and manage calls using the Company’s help desk software
• Build and maintain of a large fleet of laptops using technologies such as MDT
• Follow documented IT procedures to perform tasks such as: Onboarding new joiners, ensuring automation has run correctly and making manual changes to Active Directory, Maintain and support of office IT infrastructure such as conference equipment, Hot-desking equipment and printers
• Perform some manual tasks such as moving IT equipment to new desks

As a graduate IT Support Technician, you will receive structured targets, regular feedback and an annual performance review. You will follow a clearly defined career path that recognises personal development and contribution to the company.

What We’re Looking For:

• A 2:1 equivalent or higher in engineering, mathematics, physics, computer science, or a related field
• A-levels (or equivalent) at ABB minimum, ideally with an B in Mathematics
• Logical, well organised and practical
• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts