Graduate IT Support Engineer

ZipRecruiter; England; On-site; GBP 24,000; Full time

Job summary

Remedian IT Solutions is seeking an enthusiastic graduate to join their team in Greater Manchester. This full-time role offers a starting salary of £24,000, excellent training and development opportunities, and is designed for those looking to gain experience in the IT industry without prior work experience. The successful candidate will engage in various departments and roles within the company while enjoying benefits such as gym membership and professional development initiatives.

Benefits

Gym Membership

Tech Scheme

Cycle Scheme

Training/Professional development opportunities

External Training with providers such as Microsoft

23 days Holiday plus Bank Holidays

Additional day off for Birthday

Regular Team Activities

Qualifications

• Graduate with a minimum 2:1 degree required.
• No prior IT experience necessary, ideal for enthusiastic learners.
• Strong communication and interpersonal skills needed.

Responsibilities

• Involvement as part of the helpdesk and on-site team.
• Opportunity to experience different roles and departments.
• Training to become well-rounded individuals.

Skills

Communication

Interpersonal Skills

Willingness to Learn

Strong Work Ethic

Ability to work under pressure

Ability to prioritise tasks

Education

Degree in any discipline (minimum 2:1)

STEM Degree (not essential)

Job description

Job Description

Remedian IT Solutions are an award-winning MSP who specialise in providing technological assistance and support to both schools and businesses in Greater Manchester. We have an exciting opportunity for an enthusiastic graduate who is looking to delve into the world of IT. It is well suited to an individual that is looking to advance their career in IT and technology and gain hands-on experience in a thriving and supportive workplace. This is a full-time position based on 37.5 hours per week.

Since our beginning in 2007, we have grown from our start-up of two company directors to a team large enough to cope with any eventuality. Each member of our team has their own individual areas of expertise, but we all work together to provide our customers with excellent service and support.

The role we are offering within the company is for graduates with no prior IT experience required. The role will be perfect for anyone looking to develop their skills and gain experience in the industry, as you will get to experience different roles and departments across the business. We do this as we believe in training our staff to be well-rounded individuals rather than limit them to a specific area of the company.

You will have involvement as both part of the helpdesk and on-site team, so excellent communication skills are incredibly important for the role.

The role will offer a starting salary of £24,000, with excellent progression opportunities.

Essential Attributes

· Holds a degree in any discipline to a minimum of a 2:1

· Strong Work Ethic

· Confident, proactive and professional

· Communication and Interpersonal Skills.

· Ability to work under pressure

· Ability to prioritise tasks, and adapt to changing priorities.

· Fundamental understanding of basic technologies

· Willingness to Learn

Desirable Attributes

· STEM Degree (Not Essential)

· Prior Experience in a Customer Facing Role

· Full driving license

What you get from us

· Gym Membership

· Tech Scheme

· Cycle Scheme

· Good Opportunities for Training/Professional development

· External Training with providers such as Microsoft, fully expensed.

· 23 days Holiday, plus Bank Holidays

· Additional day off for your Birthday (non-contractual)

· Regular Team Activities

The starting date for this role will be 01/08/2025 with flexibility around final exams.