Graduate Intern

University of Hull; Hull and East Yorkshire; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

The University of Hull is seeking a Graduate Intern to join the UK Student Recruitment Collaborative Outreach & Access team. This fixed-term role runs until 31 July 2027 and offers a salary in the £26,707–£28,778 range with a DBS requirement and hybrid working from Hull.

You will support events, coordinate workshops and assist with data reporting as part of the Humber Outreach Programme, engaging with schools and colleges across the Humber region.

Qualifications

• Customer service experience gained through volunteering, study or work experience.
• Proficient with Microsoft Office and able to learn new software.
• Good general education showing clear evidence of literacy and numeracy.

Responsibilities

• Support events on campus (which may include residential activities).
• Deliver activities, 1:1 and group sessions with students, event administration, liaising with schools/colleges or groups and academic staff leading sessions or third-sector organisations.
• Work as a member of the HOP outreach team to create and develop student-focused interactive workshops, activities and materials to raise young people’s awareness of Higher Education topics/pathways and courses/routes available to study.
• Oversee the collection of data within the schools and colleges and assist with the event reporting and monitoring of student engagement.
• Complete administrative duties, within the HOP processes, ensuring accuracy and timeliness. This includes, but not limited to financial administrative activity, relationship management, data input, event administration and project report writing.

Skills

Customer service

Data entry

Communication

Education

GCSE Maths and English A-C

Tools

Microsoft Office

Job description

Salary

Salary Range: £26,707.00 - £28,778.00

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued.

We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.

Job Title

Graduate Intern

Faculty/Department

UK Student Recruitment Collaborative Outreach & Access team (Inc.The Humber Outreach Partnership -HOP)

Reporting to

Head of Collaborative Outreach & Access

Duration

Fixed term until 31st July 2027

Job Family

Administration

Pay Band

4

Benchmark Profile

Administrator Band 4

DBS Disclosure requirement

Required

Vacancy Reference

Details Specific to the Post

Background and Context

The Humber Outreach Programme (HOP) is the Humber region’s partnership within the Office for Students’ Uni Connect programme, working collaboratively to reduce educational inequalities and support young people from underrepresented backgrounds to make informed decisions about their future education and career pathways.

The University of Hull is the lead institution for a consortium of nine higher education providers, regional schools, the four Humber local authorities, two Local Skills Improvement Partnerships and the Skills & Growth Hubs/Careers Enterprise Company, which oversee the Humber Outreach Programme (HOP).

The consortium has been working collaboratively on outreach and attainment raising to schools and colleges with the aim of increasing progression to higher education.

The Programme works with schools, colleges, community engagement partners and a variety of stakeholders across the region to effectively support young people from under-represented backgrounds in breaking down the barriers in accessing all Higher Education pathways and supporting the government’s social mobility and skills strategies.

The programme delivers activities, events, online courses, information via websites and publications, as well as careers guidance, mentoring, attainment raising and funding.

The post will see the successful candidate based at the University of Hull, whilst working in a hybrid model, involving travel to deliver sessions and attending meetings across the HOP region, (Hull, east Riding, North Lincolnshire & North East Lincolnshire) and some homeworking.

The postholder will work in collaboration with HOP partner organisations to support, create, evaluate and deliver activities and events for a secondary and post-16 audience based upon the HOP core outreach programme including face-to-face IAG and attainment raising sessions.

Funding has, since January 2017 been awarded to HOP by the Office for Students (OfS) to deliver the Uni Connect Programme. Initially funded until August 2027, the OfS are currently undertaking a review to secure a longer-term funding model from 2027 onwards.

Specific Duties and Responsibilities

A graduate internship is a time-limited, structured work experience which also includes an element of training. It provides work experience and skills development that can enhance employability and career prospects, helping to transition into the world of work and prepare for future employment.

At the HOP, we strongly believe that higher education pathways should be an option for anyone who aspires to go to either university or undertake a higher technical pathway e.g. apprenticeship, and we want to ensure that all students have the knowledge and confidence to progress onto higher education pathways regardless of their socio-economic background, disabilities, ethnicity or gender.

A key strategy in engaging with young people from our region’s schools and colleges is providing relatable role models and real-life examples that students from their own diverse backgrounds can progress and succeed in higher education and beyond.

Key Responsibilities

• Support events on campus (which may include residential activities.)
• Deliver activities, 1:1 and group sessions with students, event administration, liaising with schools/colleges or groups and academic staff leading sessions or third-sector organisations. This may include delivery of sessions, leading tours and organisation on the day.
• Work as a member of the HOP outreach team to create and develop student-focused interactive workshops, activities and materials to raise young people’s awareness of Higher Education topics/pathways and courses/routes available to study.
• Oversee the collection of data within the schools and colleges and assist with the event reporting and monitoring of student engagement. To ensure personal and sensitive data is handled and stored in accordance with the relevant data protection legislation.
• Complete administrative duties, within the HOP processes, ensuring accuracy and timeliness. This includes, but not limited to financial administrative activity, relationship management, data input, event administration and project report writing.
• Be flexible and adaptable in the approach to work routines and undertaking any other duties that fall within the scope of the post as allocated by the HOP Programme Manager following consultation with the post holder.
• Support for university events such as Open Days, Registration and Graduation Ceremonies.
• Able to travel extensively around the four Humber local authorities.
• Able to work some evenings and weekends as required.

Generic Job Description

The job duties and responsibilities listed below are intended to describe the general nature of the role. The duties and responsibilities and the balance between the elements in the role may change or vary over time depending on the specific needs at a specific point in time or due to changing needs in the department. Candidates should note that there may not be an immediate requirement to carry out all the activities listed below.

Main Work Activities

• Assist in the preparation and collation of written documents for circulation
• Take notes and produce formal minutes at meetings when required
• Format and edit publications
• Draft and type formal documentation
• Compile procedural manuals and other University documentation

Teamwork

• Under the guidance of a team leader, where necessary provide day-to-day support to other members of staff and members of staff new to the work area
• Provide administrative support to colleagues including academic and administrative staff
• Provide administrative support to specific projects as required
• General office duties which may include: Using the photocopier and fax equipment, Receiving, acknowledge, distributing and posting mail, Updating notice boards, General filing duties

Planning and Organisation

• Organise and represent the area and University at events
• Plan and prioritise own work activities

Analysis/Data Inputting

• Record and analyse data as required using Microsoft Office, other software and corporate systems
• Produce reports for routine analysis
• Check departmental web presence to ensure accuracy of information
• Maintain accurate records

Additional Duties

• Fulfil the employees’ duties described in the University’s health and safety policies andco-operate with the health and safety arrangements in place within the department.
• May be required to undertake specific health and safety roles on request e.g. Display screen equipment assessor, departmental safety officer, fire warden
• Show a commitment to diversity, equal opportunities and anti-discriminatory practices. This includes undertaking mandatory equality and diversity training.
• Comply with University regulations, policies and procedures.

Competency Specification

• Demonstrates an understanding of administrative duties and has the ability and wiliness to learn new skills and processes.
• Has customer service experience i.e. gained through volunteering, study or work experience etc.
• Can use a broad range of products from the Microsoft Office suite and have the ability to learn new systems and software.
• Has a good general education showing clear evidence of literacy and numeracy. For example, GCSE Maths and English A-C.
• Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts.
• Can demonstrate the ability to provide information in a suitable format so that the others’ needs are met and adjusts the level of content to help others understand.
• Can demonstrate the ability to work effectively as part of a team.
• Is willing to provide cover for colleagues and acts in a supportive manner.
• Can demonstrate the ability to work with others outside the immediate area to ensure that accurate information is passed on promptly to the most appropriate people to improve working practices.
• Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory.
• Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources.
• Can demonstrate the ability to solve standard, predictable problems in accordance with procedures and precedent.

Equality, Diversity and Inclusion Statement

At the University of Hull, we are committed to building a community where everyone feels respected, valued and able to succeed. We recognise that diverse perspectives strengthen our university and the impact of our work. We particularly welcome applications from people who are underrepresented within our workforce, including people from global majority backgrounds, disabled people, LGBTQI+ people, and women, particularly in senior roles. You can read more about our Equality, Diversity and Inclusion strategy and our transparency reports on our Fairness and Inclusion page.

Closing Information

Applications close at 00:01am of the closing date listed. We reserve the right to close this vacancy early if we receive sufficient applications.