Graduate Implementation Consultant

Graduate Implementation Consultant

Our client is an innovative fintech company revolutionising the global transfer agency landscape. Leveraging cutting-edge technology, they replace outdated systems to reduce costs, risk, and inefficiencies while delivering exceptional value to their international clientele.

Due to year-on-year growth, our client is seeking driven and experienced Graduate Implementation Consultants to join their Delivery team, supporting the Senior Product Delivery Managers in designing and delivering customised solutions for clients, focusing on transfer agency products, data migrations, and seamless implementation processes.

As a Graduate Implementation Consultant, you will support the Senior Delivery Manager with the following responsibilities:

Client Engagement:

• Understanding client needs and delivering tailored solutions.
• Supporting the preparation for meetings throughout the delivery lifecycle, gathering requirements, presenting solutions, and assisting in building detailed plans.
• Building and maintaining strong relationships with clients, ensuring effective communication and trust.

Solution Design:

• Collaborating with sales and product teams to design solutions aligned with client requirements and the product roadmap.
• Developing detailed documentation covering scope, timelines, and operating models.

Project Delivery:

• Supporting the end-to-end delivery of client projects, managing timelines, budgets, and coordinating with cross-functional teams.
• Ensuring testing, validation, and reconciliation of migrated data.
• Working with clients to define strategies, validate runbooks, and ensure successful implementation.

Industry Expertise:

• Leveraging knowledge of transfer agency products and processes to drive project success.
• Staying informed about industry trends and compliance requirements.
• Supporting training and support for clients and internal teams as needed.

Client Support:

• Providing early-life support to ensure a smooth transition to BAU operations.
• Addressing client inquiries promptly and professionally.
• Identifying opportunities for additional services to enhance client satisfaction.

Requirements:

• Degree educated.
• 2-3+ years of experience in a SaaS-focused implementation role.
• Proven success in delivering client-focused solutions.
• Strong knowledge of transfer agency products and migration experience.
• Excellent communication and stakeholder management skills.
• Eligibility to work in the UK.
• Understanding of Financial Services Industry regulations and compliance standards.