International tax is a rigged system. Tax rules get ever-more complicated, compliance gets more expensive, and the Big Four controls the expertise. They charge fees that only giant companies can afford, while smaller businesses are left flying blind.
Caribou is a tax platform designed to make international tax accessible to every global business. We're fixing Transfer Pricing first, where one million businesses are in need, but only ten thousand experts exist.
Our backers include Y Combinator, Accel, Lakestar and angel investors who were founders or executives of leading companies in London and San Francisco.
About the Role
We're looking for a switched on finance graduate with a passion for taking complex processes and making them delightful. As a Financial Analyst, you will become a tax expert and use that knowledge to implement our clients onto Caribou, setting them up for long-term success.
You will be working with large sets of customer data so will be extremely proficient with Excel and comfortable manipulating large quantities of financial data. You'll be looking for anomalies in our customers financial data so you'll need to have fantastic attention to detail.
You will have a passion for automation, and will spend time thinking about the tasks we would be able to automate and how we can become more efficient.
You'll work directly with clients and care deeply about delivering a great customer experience. In this role, you'll work closely with our Head of Tax to serve our customers but also automate the way you work.
In this role, you will
Liaise directly with customers to understand their commercial objectives and their business
Utilise financial knowledge to analyse customer books/data
Establish strong customer relationships and inspire long-term loyalty by providing a high quality and timely on-boarding process as the first service provider post-sale
Migrate and maintain the quality of clients Data to Caribou's Onboarding Spreadsheet in Excel
Coordinate and manage inputs needed from both the clients and their accounting firms
Continuously look for ways to improve our processes and effectiveness
Work closely with product and engineering to improve the experience for our customers
Requirements for the role
You have a financial or analytical degree
Excellent written and verbal communication skills
You are proficient in Excel and have experience with analysing large datasets
You have strong project management and organisation skills
You are familiar or will become familiar with tax accounting
You have great people skills and a high degree of empathy
You have the ability to work cross-functionally with teams
You embrace change and constantly seek ways to better your process and your team
You possess a helpful and professional attitude and can exhibit diplomacy, tact, and poise under pressure when working through customer issues