Graduate Dealer Development & Customer Experience Coordinator

Triumph Motorcycles; Hinckley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading motorcycle company, Triumph Motorcycles, is looking for a Dealer Development and Customer Experience Coordinator. This entry-level role will support performance management within the Dealer Development team, requiring strong communication and analytical skills. The successful candidate will enjoy a variety of competitive benefits and work in an iconic environment, making significant contributions to the organization.

Benefits

Enhanced holidays scheme

Employee benefits platform

Discounts on motorcycle clothing and accessories

Favorable life assurance scheme

Qualifications

• Ideal for graduates with strong drive.
• Excellent communication and collaboration skills required.
• Proven attention to detail and skills in Excel.

Responsibilities

• Support performance management of the global supplier network.
• Collate and interpret market reports.
• Build and maintain professional relationships.

Skills

Communication

Collaboration

Attention to Detail

Initiative

Education

Graduate Degree

Tools

Excel

Job description

The Original British Motorcycling Company.

At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future through bold design, original styling, purposeful engineering, and a genuine passion for the ride.

Reporting to the Head of Dealer Development within Commercial Operations, we are seeking a Dealer Development and Customer Experience Coordinator. This is an entry-level role, ideally suited for a graduate with a strong drive to succeed.

The role will be a key part of the Dealer Development team, supporting the performance management of our global Triumph World supplier network, ensuring the highest levels of service, quality, and value are maintained.

The successful candidate will engage with key stakeholders to align on road map timings; therefore, building and maintaining professional working relationships is crucial. Attention to detail is essential, as there will be a need to collate and interpret market reports to determine engagement and effectiveness of various projects and training programs. The use of Excel workbooks and the ability to present complex information are also vital.

• Excellent communicator, collaborator, and influencer at all levels of the business, able to build relationships.
• A proactive thinker who can foresee potential issues and use initiative to resolve them.
• Focused on attention to detail, taking pride when presenting information.
• A confident coordinator who inspires others and thrives in a fast-paced, evolving environment.
• Objective-driven, a multi-tasker, thrives on being busy, and identifies well with achievement.

Full details of the job description and person specification can be found in the downloadable job files.

A variety of competitive benefits, including an enhanced holidays scheme, employee benefits platform, and a favourable life assurance scheme. Motorcycle, clothing, and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!