Graduate Customer Success & Platform Support Analyst

Acturis Limited; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Acturis Limited in the United Kingdom is seeking early-career talent to join our growing team. You will solve system and user issues, advise customers on functionality, and help configure the platform to meet client needs.

You will work directly with customers—onsite and remotely—to analyze needs and identify improvement opportunities, with intensive onboarding, training, and opportunities to lead projects.

Qualifications

• 2:1+ STEM degree required.
• Strong A-levels, including Maths (AAB).
• Analytical, logical, and quick to learn new concepts.

Responsibilities

• Solve system and user issues while advising customers on functionality.
• Help clients configure the platform to meet their needs and test new software releases.
• Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

Skills

Analytical thinking

Team collaboration

Problem solving

Education

2:1 STEM degree

A-levels including Maths (AAB)

Job description

Acturis Limited in the United Kingdom is seeking early-career talent to join our growing team. You will solve system and user issues, advise customers on functionality, and help configure the platform to meet client needs.

You will work directly with customers—onsite and remotely—to analyze needs and identify improvement opportunities, with intensive onboarding, training, and opportunities to lead projects.