Graduate Customer Service

Orange Cat Recruitment; Kingston upon Thames; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Travel allowance

Home-office allowance

27 days holiday

Private medical and dental insurance

Pension

Life assurance

Employee discounts

Job summary

Orange Cat Recruitment in Surbiton is seeking a Graduate Customer Service to join a busy Sales Operations team. The role offers £26,000 starting salary with a £900 travel allowance, 2 days in the office and 3 from home, and benefits.

You will support customer accounts, coordinate orders and stock, communicate promotions and launches, produce reports, and help keep a global brand's sales operation running smoothly.

Qualifications

• Degree is required.
• Strong MS Word and Excel skills.
• Excellent communication and interpersonal skills.
• Good attention to detail and accuracy.
• Proactive, organised and team‑oriented.

Responsibilities

• Support customer accounts and coordinate orders and stock.
• Communicate promotions and product launches.
• Produce reports to help keep the sales operation running smoothly.
• Assist Account Managers and major retailers in day‑to‑day activities.

Skills

Excellent communication

Attention to detail

Team player

Proactive

Organised

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

Graduate Customer Service

Surbiton | £26,000 + £900 travel allowance + excellent benefits + working 2 days in office and 3 from home - Permanent

An exciting opportunity for a bright, commercially minded graduate to work with a highly successful global brand.

Joining a friendly and collaborative Sales Operations team, you'll work closely with Account Managers and major retailers, supporting customer accounts, coordinating orders and stock, communicating promotions and product launches, producing reports and helping to keep a busy sales operation running smoothly.

This is a varied role with plenty of responsibility and exposure to different areas of the business - a great first step for someone looking to build a commercial career.

To be considered for the role of Graduate Customer Service you must have:

• A degree
• At least 5 GCSEs at Grade 7 or above, including Maths and English
• Good Microsoft Word and Excel skills
• Some previous office experience
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• A proactive, organised approach and a real team-player mentality

Package offered for Graduate Customer Service: £26,000 starting salary with regular reviews, £900 annual travel allowance, 27 days' holiday, £500 home-office allowance, £300 wellness allowance, private medical and dental insurance*, pension, life assurance and employee product discounts.

Surbiton - just two minutes from the station.

If you're an ambitious graduate looking for a role where you can learn, develop and make an impact from day one, we'd love to hear from you.

*Benefits subject to qualifying period