Graduate CRM Analyst

Agility Resoucing; Warrington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A major employer in Warrington is seeking a CRM Analyst to support their expanding analysis department. This role will focus on understanding customer behavior through CRM data, supporting campaign execution, and driving effective marketing strategies. Candidates should possess strong analytical skills and be proficient with Excel, making significant contributions to the team's consumer insights initiatives.

Qualifications

• Educated to degree level in an analytical subject.
• Proficiency with Excel is a must.
• Strong communication skills necessary.

Responsibilities

• Support the Senior CRM & Digital Marketing Manager.
• Focus on consumer insights and campaign execution.
• Report and analyze CRM programs.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Degree in analytical subject (Physics, Economics, Maths, Computer Science)

Tools

Excel

Job description

Our client has a rapidly growing analysis department and is looking for a CRM Analyst to join their team in Warrington.

This position will support the Senior CRM & Digital Marketing Manager and will focus on consumer insights and the planning, campaign execution, and results in the analysis of CRM programs. The CRM Analyst role is key in developing our understanding of online and offline customer behavior patterns and to measure the effectiveness of marketing activities. This role will focus on the sharing of CRM data, consumer insights, trends, and best practices with the wider business to drive innovative, effective, consumer-inspired strategies.

Working towards the 3 strategic pillars in CRM: recruitment of new customers, retention of existing customers, and reactivation of old customers, this is a varied role that will cover:

• Campaign Management
• Reporting & Analysis
• Data Management

The Candidate

• Educated to degree level in any analytical subject: Physics, Economics, Maths, Computer Science or similar related subjects which will highlight your ability to analyse extensive amounts of data
• Proficiency with Excel is a must as you will be using this to construct reports.
• Strong and clear communication skills as this will help explain your ideas across all areas of the business.
• Outstanding attention to detail as you will be analysing tremendous amounts of data.

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