Graduate - Client Services Management Support Officer

SS&C Technologies; Basildon; On-site; GBP 25,000 - 30,000; Full time

Job summary

SS&C Technologies is seeking a Graduate CSM Support Officer in Basildon. This role offers the opportunity to immerse yourself in client relationship management within a leading financial services company. Over 18 months, you'll gain vital experience and aim for progression as a Client Service Manager, supported by mentorship and a graduate network. Full-time hours with potential travel opportunities await the right candidate.

Benefits

Access to a mentor and supportive graduate network

Opportunities for progression

Qualifications

• Recent graduate with a 2:2 degree or above in a business-related subject.
• Strong verbal and written communication skills are necessary.
• Good organizational and time management skills required.

Responsibilities

• Be a direct point of contact for assigned clients.
• Support the management of client service queries and tasks.
• Work across teams to resolve service issues efficiently.

Skills

Communication skills

Organizational skills

Time management

Analytical skills

Teamwork

Education

2:2 degree or above in a business-related subject

Tools

MS Office

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Are you a recent graduate who enjoys building relationships and solving problems? We’re looking for someone who’s organised, analytical, and confident communicating with clients and teams alike.

Join us at SS&C as a Graduate CSM Support Officer and start your career in client relationship management. Over 18 months, you’ll learn how we support and deliver for our clients daily working closely with Client Service Managers, Account Managers, and Relationship Directors. You’ll also have a mentor to support you, access to a graduate network, and clear opportunities for progression, with the aim of becoming a Client Service Manager at the end of your programme.

What you’ll be doing:

• Be a direct point of contact for assigned clients

• Support the day-to-day management of client service queries and tasks

• Work across teams to help resolve service issues quickly and effectively

• Build a strong understanding of our services and how we deliver them

• Learn to manage multiple client’s needs under deadlines

What we’re looking for

• A 2:2 degree or above in a business-related or similar subject

• Strong communication skills—written and verbal

• Good organisational and time management skills

• Comfortable working with data and using MS Office tools

• A team player who can work under pressure and stay detail-focused

• Willingness to learn and develop new skills

Why join us?

• A clear path to becoming a Client Service Manager within 18–24 months

• Access to a mentor and a supportive graduate network

• The chance to work closely with a variety of clients and teams

• Full-time hours (Monday to Friday, 9am–5:30pm)

• Potential opportunities to travel to other SS&C offices

Important to know:

• We can’t offer visa sponsorship for this role

• Applications close 1st June 2025, but may close earlier if we receive a high volume

Next steps:

Submit your CV to apply. If successful, you’ll be invited to an assessment day and professional interview in July 2025.

About SS&C:

SS&C is a global technology and services provider for the financial industry. Our clients rely on us to help them grow, stay compliant, and operate efficiently—and we rely on talented people like you to help make that happen.

At SS&C, our Global Investor and Distribution Solutions (GIDS) and Retirement Solutions

(RS) divisions are engineered to help financial institutions navigate the challenges

of today’s global markets. With cutting-edge technology and world-class services,

our clients trust us to help them stay ahead of the competition, enhance operational

efficiency and accelerate growth—no matter where they operate .

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.