Graduate Business Operations Associate

targetjobs UK; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A fast-growing e-commerce startup is seeking a Business Operations Associate to enhance supply chain operations across the UK. This role involves collaboration with warehouses, problem-solving, and advocating for e-commerce sellers. Ideal for recent graduates eager to learn and grow in a dynamic environment. Opportunities for real ownership, travel, and stock options included.

Benefits

Remote work flexibility

Stock options

Pension scheme

Mental health support

Qualifications

• Genuine excitement about startups and how they’re built from the inside.
• Curious, analytical mindset with a love for problem-solving.
• Excellent communication skills with both warehouse staff and founders.
• Proactive and ownership-driven attitude.

Responsibilities

• Work closely with warehouses and couriers to ensure timely order delivery.
• Visit fulfilment centres to understand operations.
• Identify issues and suggest improvements.
• Advocate for e-commerce sellers.
• Help track and measure KPIs.

Skills

Problem-solving

Analytical mindset

Excellent communication

Proactive attitude

Teamwork

Education

Recent graduate or near graduation

Job description

About Bezos.ai

Join a fast-growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we’re building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers of all sizes deliver their products faster, cheaper, and more sustainably — leveling the playing field so they can compete with the big retailers.

Think of us as the invisible engine behind great delivery experiences. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. We’re founded by an ex-Amazon/Bain/JPMorgan founder, and we’re on a mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.

About The Role

This is a graduate role for someone smart, curious, and excited to jump in, learn fast, and make a real impact. As a Business Operations Associate, you’ll be at the heart of our day-to-day operations — making sure every order is delivered on time and every customer is happy.

The ideal candidate should be based near some of our warehouse partners. Best locations are near Leeds and Manchester, with Nottingham, Coventry, and Birmingham also suitable. Expect frequent travel to warehouses across the UK (expenses covered).

What You’ll Do

• Own the daily hustle: Work closely with warehouses, couriers, and our internal team to ensure orders go out on time and issues are resolved quickly.
• Get hands-on: Visit fulfilment centres across the UK to see how operations work — from the packing bench to the loading bay.
• Spot the gaps: Identify patterns in issues, dive into data, and suggest improvements to tools and processes.
• Be the voice of our customers: Advocate for our e-commerce sellers and ensure they’re supported, especially when things don’t go to plan.
• Track what matters: Help define and measure KPIs so we always know how we’re doing — and where to improve.
  
  

Application Process

• 30-minute intro chat with the Bezos Operations team to learn about you and your motivations.
• If there’s a fit, you’ll receive a 2–3 hour analytical data exercise to prepare before the next call.
• 30-minute call with our Operations team and founder to present your answers and recommendations.
• Offer stage for successful candidates.
  
  

Requirements

• Genuine excitement about startups and how they’re built from the inside.
• Curious, analytical mindset with a love for problem-solving (you’re comfortable with data).
• Excellent communication skills — clear, friendly, and confident with both warehouse staff and founders.
• Proactive and ownership-driven — you don’t wait to be told what to do.
• Comfortable traveling to warehouses across the UK (expenses covered).
• Positive energy — someone people enjoy working with.
  
  

Perfect for You If...

• You’re a recent graduate or about to finish your studies.
• You want to learn how a business really works from the ground up.
• You enjoy variety — no two days look the same.
• You’re not afraid to roll up your sleeves (warehouses can be dusty!).
  
  

What We Offer

• A front-row seat in a fast-growing tech startup backed by experienced founders.
• Real ownership from day one — this isn’t a coffee-fetching internship.
• Fully remote team with in-person meetups once or twice a month.
• Stock options so you’re part of the upside.
• Pension scheme and mental health support (Spill counselling, Headspace meditation).
• A culture that values curiosity, teamwork, and getting things done.