Graduate Business Analyst

Job Title: Graduate Business Analyst
Location: Manchester City Centre

Salary: £30,000 p/a Full time, permanent + Benefits

Start Date: September

Help empower millions to achieve more by joining a world-class Microsoft consultancy.

WM Reply are a global award-winning Microsoft consultancy. We work with the biggest household names across all industries including manufacturing, consumer technology, media, retail, food manufacturing and financial services. Our mission is to empower people to achieve more through technology. Specifically, we focus on Microsoft 365 and improving the employee experience through tools like Copilot, Teams, Power Platform and SharePoint.

WM are part of the 15,000 strong Reply group with offices in London (HQ), Chester, Manchester, Milan, Frankfurt, Kraków, and Chicago. Across all locations we believe WM has a very special culture – one that treasures the unique, breeds entrepreneurship and celebrates the geek.

Role overview:

As a Graduate Business Analyst, you'll play a key role in helping organisations get the most from Microsoft 365. You’ll work with enterprise clients to design smart solutions, support digital change initiatives, and create engaging communications that help employees adopt new tools with confidence.

Responsibilities:

• Collaborate with clients to understand their goals and gather business requirements
• Support the rollout of Microsoft 365 tools like Teams, SharePoint, Viva, and Copilot
• Help design and deliver tailored solutions that enhance collaboration and productivity
• Create engaging communication campaigns and training materials to support user adoption
• Apply change management approaches (e.g. ADKAR) to guide people through transitions
• Stay on top of the latest Microsoft 365 features, tools, and trends
• Work closely with cross-functional teams including developers, designers, and consultants

So, here’s what’s important to us:

• A 2:1 degree – this could be in business, IT, communications, or a creative subject
• A strong interest in technology and how it can improve the way people work
• Clear and confident communication skills – written, visual, and verbal
• A creative thinker who enjoys solving problems and thinking from the user’s perspective
• A collaborative, can-do attitude and willingness to learn
• Any experience in tech, consultancy, change, communications or design is a bonus

Benefits:

If you’re successful you can expect benefits such as health insurance, pension match up to 5% and flexible working hours.