Job Description:
At LOMA SYSTEMS, we don't just manufacture inspection equipment—we safeguard what matters most: consumer health and product integrity. As a premium global leader in food and pharmaceutical inspection technology, we invite you to be part of a team that's shaping the future of food safety.
What are we looking for?
We are seeking a skilled and proactive Graduate Application Engineer to join our dynamic Internal Sales team. In this role you will be a crucial link between customers, sales teams, and engineering to ensure the creation of successful specifications, proposal documents and delivery of technical equipment orders. You will need to take a technical and commercial view to the total viability of an order/enquiry by balancing commercial goals against our engineering capability and effort.
What will you be doing?
- Assess customer applications to understand appropriate product specifications.
- Review incoming orders for correct technical and commercial alignment. Prepare accurate proposals, including technical configurations and cost calculations.
- Enter order details into ERP/IT systems and prepare formal order acknowledgments.
- Resolve technical, application-related or delivery concerns.
- Engage with customers to secure drawing approvals for complex orders.
- Ensure all necessary documentation is created for sales support, manufacturing, testing and compliance.
- Maintain an organized database of machine drawings and past designs.
- Provide input for design guide updates and suggest improvements.
- Assist in product testing to validate customer requirements are met.
- Participate in technical enquiry meetings to support the sales process.
What do we need from you?
- Engineering or technical education.
- Ability to manage high-volume customer interactions and complex sales order processes, ensuring accuracy and customer satisfaction.
- Demonstrable problem-solving skills.
- High attention to detail.
- Excellent verbal and written communication skills applied confidently at all levels.
- Proficient in using related software e.g. Microsoft Office Excel to high level.
- A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative) and ITW Values.
Why Choose to work for us?
- Impactful Work: With over 50 years of expertise, our 'Designed to Survive' systems—encompassing Metal Detectors, X-ray Inspection, Checkweighers, and Combination Systems—are trusted by top-tier food and pharmaceutical brands worldwide.
- Hands-On Culture: We empower every team member to take initiative, fostering an environment where your contributions directly influence our success.
- Global Reach, Local Impact: As part of Illinois Tool Works (ITW), a Fortune 250 company, we combine the agility of a specialized firm with the stability and resources of a global enterprise.
- Continuous Innovation: Our commitment to research and development drives us to continually enhance our products, ensuring they meet the evolving needs of the industry.
- Collaborative Spirit: Join a team that values diverse perspectives and works together to achieve common goals, all while maintaining a positive and friendly atmosphere.