GP Receptionist/Administrator

NHS; Wednesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

Rough Hay Surgery seeks a part-time Receptionist/Administrator to provide efficient service to patients and perform clerical duties as needed. You'll manage calls, appointments, and assist with post and prescriptions, working in a busy yet friendly environment. Flexibility to cover for colleagues during sickness and leave is critical.

Qualifications

• GCSE in English and Maths essential.
• Experience in a GP practice preferred.
• Knowledge of EMIS is desirable.

Responsibilities

• Answer telephone calls and book appointments.
• Deal with general queries from patients.
• Generate prescriptions and sort post.

Skills

Excellent communication skills

Good level of I.T skills

Ability to multi-task

Teamwork

Education

GCSE grade A-C (or equivalent) in English and Maths

Tools

EMIS

Job description

Job summary

Rough Hay Surgery are looking to recruit a Receptionist/Administrator for our small yet very busy practice.

The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff.

The post is for part time hours Mon-Fri and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave.

The pay for this role is National minimum wage at the time of interview.

Main duties of the job

The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice.

The successful applicant must also have:

1. Excellent communication skills, including a good telephone manner.

2. Good level of I.T skills and knowledge (experience of EMIS preferred but not mandatory).

3. Ability to work as both part of a team and independently.

4.Be available to open/close surgery at appropriate times.

About us

Rough Hay Surgery is a small but busy practice near the centre of Darlaston.

We encourage a friendly yet professional atmosphere.

We are CQC rated GOOD and strive to deliver a high standard of care to our patient population.

Details Date posted

07 July 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0419-25-0001

Job locations

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ

Job description Job responsibilities

The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Please see attached job description for full details.

Job description Job responsibilities

The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Please see attached job description for full details.

Person Specification Qualifications Essential

• GCSE grade A-C (or equivalent) in English and Maths.

Experience Desirable

• Experience of working in a GP practice.
• Knowledge of EMIS.

Person Specification Qualifications Essential

• GCSE grade A-C (or equivalent) in English and Maths.

Experience Desirable

• Experience of working in a GP practice.
• Knowledge of EMIS.

Employer details Employer name

Rough Hay Surgery

Address

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ

Employer's website

https://www.roughhaysurgery.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Rough Hay Surgery

Address

Rough Hay Road

Wednesbury

West Midlands

WS10 8NQ

Employer's website

https://www.roughhaysurgery.nhs.uk/ (Opens in a new tab)