GP Receptionist/Administrator

NHS; Wednesbury; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established healthcare provider is seeking a Receptionist/Administrator to join their dynamic team. This role is pivotal in ensuring efficient reception services and clerical support within a busy practice. The ideal candidate will possess excellent communication skills, a good telephone manner, and a solid understanding of IT. Flexibility is key, as the role may require covering full-time hours during staff absences. Join a friendly and professional environment dedicated to delivering high-quality care to patients, where your contributions will make a meaningful impact.

Qualifications

• Previous experience in a General practice is preferred.
• Must be flexible and available for full-time hours when needed.

Responsibilities

• Answering calls, booking appointments, and handling patient queries.
• Generating prescriptions and sorting post and deliveries.

Skills

Excellent communication skills

Good telephone manner

Good level of I.T skills

Ability to multi-task

Education

GCSE grade A-C in English and Maths

Tools

EMIS

Job description

Rough Hay Surgery are looking to recruit a Receptionist/Administrator for our small yet very busy practice.

The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff.

The post is for part time hours Mon-Fri between the opening hours of 7.30am-6.30pm and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave.

Main duties of the job

The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice.

The successful applicant must also have:

1. Excellent communication skills, including a good telephone manner.
2. Good level of I.T skills and knowledge (experience of EMIS preferred but not mandatory).
3. Ability to work as both part of a team and independently.

About us

Rough Hay Surgery is a small but busy practice near the centre of Darlaston.

We encourage a friendly yet professional atmosphere.

We are CQC rated GOOD and strive to deliver a high standard of care to our patient population.

Job responsibilities

The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more.

Person Specification

Qualifications

• GCSE grade A-C (or equivalent) in English and Maths.