GP Receptionist

Solent View Medical Practice; United Kingdom; On-site; GBP 12,000 - 16,000; Part time

Job summary

A healthcare provider in the UK is seeking a part-time Receptionist to join their friendly team. This role involves front desk responsibilities, such as managing patient appointments and ensuring high standards of care. Ideal candidates will have strong IT skills, a calm demeanor, and a friendly approach, while enjoying a busy work environment with patient interaction. The position demands teamwork and a willingness to learn.

Qualifications

• Comfortable working with IT systems.
• Accurate and organized work habits.
• Friendly and caring approach to patients.
• Ability to learn new skills.

Responsibilities

• Provide high quality reception and administrative services to patients.
• Act as the first point of contact for patients.
• Manage patient appointments efficiently.

Skills

IT proficiency

Calm nature

Teamwork

Customer service

Communication

Job description

We are looking for a part-time Receptionist for 20 hours per week to join our patient orientated and friendly team. The practice aims to deliver very high standards of care and service to its patients, and you will be a key member of our front of house team, often being the first contact for our patients.

This is a varied, rewarding and challenging role which will suit people who enjoy working in a busy environment with lots of patient contact (both face to face and on the telephone).

You should be comfortable working with IT systems, be accurate in your work, have a calm nature, enjoy working as part of a team, be keen to learn new skills, have a friendly and caring approach, and keep a sense of humour.


Main duties of the job
To provide a high quality, professional reception and administrative service to patients and the practice team.

To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

Book in, amend and cancel patient appointment in line with practice appointments procedures.

Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots.


Overview of your organisation
Solent View Medical Practice cares for 13,000 patients.

The practice has a friendly team of GP's, nurses, paramedics, pharmacists and physician assistant along with the admin and reception teams.

The role will be part time worked on a rota covering the hours 07:45 - 18:30 Monday to Friday