GP Practice Manager

NHS; Barnsley; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare practice near Barnsley is seeking a Practice Manager to oversee operations and manage staff. The ideal candidate will have proven leadership experience, strong financial acumen, and excellent organizational skills. Responsibilities include ensuring quality patient care, managing complaints, and fostering a positive work environment. Flexible hours with potential remote work available.

Qualifications

• Experience of working in a GP Practice or any other NHS Organisation.
• DBS Check is usually necessary.
• Ability to work under pressure and adapt to new challenges.

Responsibilities

• Oversee daily operations ensuring timely patient appointments.
• Manage recruitment and training of clinical and administrative staff.
• Ensure optimum financial objectives of the practice.
• Address and handle complaints.

Skills

Excellent literacy and numeracy

Strong financial acumen

Strong IT skills

Leadership & Management

Exceptional organizational skills

Excellent communication skills

Initiative

Resilience & Adaptability

Education

Proven experience in management

Job description

We are a small GP Practice based in the village of Darton near Barnsley. The M1 motorway is less than 10 minutes drive away giving an easy commute to Sheffield and Leeds etc.

We are looking to employ a Practice Manager due to retirement. Our CQC rating is Good and we achieved excellent results in the most recent National GP practice survey with the best score in South Yorkshire. We are really proud of this achievement and the successful candidate should be keen to promote and foster good relationships with patients and staff alike. It is important that they provide leadership which encourages and is fair and kind but at the same time maintaining and efficient and welcoming practice.

Main duties of the job

The main duties of the job are as follows:

• Oversee daily operations of the practice, making sure that patients are able to book suitable and timely appointments and that clinics and surgeries run well.
• Recruitment and training of clinical and administrative staff
• Setting goals and making sure that the practice achieves it optimum financial objectives.
• Monitoring medical supplies and equipment maintenance in conjunction with Practice Nurse and HCA
• Managing and maintaining staff personnel records
• Being responsible for staff personal development records and appraisals
• Managing IT systems
• Addressing and dealing with complaints using the practice complaints system
• Responsibility for managing and updating all practice policies.
• Keeping up to date with GP Contract updates
• Being responsible for Health and Safety within the practice.

About us

We have a team of 12 staff employed by the practice, these include 1 full time GP, 1 full time Practice Nurse, 1 part time HCA, 1 part time Phlebotomist. We also employ regular GP Locums and 2 part time locum Advanced Clinical Practitioners. We have an administrative staff of 1 Practice Manager, 1 Practice Administrator/Senior Receptionist, 1 full time and 1 part time Medical Secretary and 7 reception staff who work various hours. We have a busy and happy team and enjoy each other's company socially. The hours of the post are flexible and there may be the opportunity of working some of the hours from home for the successful candidate.

Job responsibilities

A full job description is available on request.

The management of the practice staff and resources in conjunction with the doctor. To support the delivery of quality medical care to our patients and the development of the practice.

Person Specification

Experience

• .
• Experience of working in a GP Practice or any other NHS Organisation.

Qualifications

• Essential Qualifications
• Skills: Excellent literacy and numeracy, with strong financial acumen and IT skills.
• Experience: Proven experience in management, ideally within a healthcare or similar practice setting.
• Key Skills and Abilities
• Leadership & Management: The ability to lead, motivate, and manage staff, foster team spirit, and handle difficult situations.
• Organizational: Exceptional organizational skills to manage a busy workload, meet deadlines, and oversee office operations.
• Communication: Excellent written and verbal communication skills for interacting with staff, patients, and other stakeholders.
• IT Proficiency: Confidence and proficiency with computer software and specific health management applications.
• Strategic Thinking: The ability to think strategically, solve problems, and implement policies and procedures.
• DBS Check: A Disclosure and Barring Service (DBS) check is usually necessary.
• Personal Qualities
• Resilience & Adaptability: Ability to work under pressure, manage a changing environment, and adapt to new challenges.
• Interpersonal Skills:
• Excellent interpersonal skills, integrity, and a proactive, results-oriented approach.
• Initiative:
• The ability to take initiative, work independently, and drive change within the team.
• Professionalism:
• A professional and organised approach, maintaining confidentiality and upholding high standards of service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.