GP Assistant

Job summary

Ambrose Avenue Group Practice is excited to offer an excellent opportunity for a General Practice Assistant (GPA) to join our team on a full-time basis. The role consists of 37.5 hours per week spread over five days, although part-time applications will also be considered.

As a GPA at Ambrose Avenue Group Practice, you will play a vital role in supporting our GPs and enhancing the care experience for our local community. If you are an organised individual who thrives in a busy work environment where no two days are the same, we would love to hear from you!

Main duties of the job

Administrative Support:

• Sort clinical correspondence, prioritise actions, coordinate referrals, and schedule tests and follow-up appointments.
• Redirect some correspondence to other professionals, such as clinical pharmacists.
• Extract key information from letters, accurately code patient data, and update records.
• Complete basic forms and essential elements of various documents for GP approval, such as insurance forms, mortgage applications, and benefits agency forms.
• Manage workflow and prioritise key tasks to help free up GP time.
• Arrange appointments, referrals, tests, and follow-up appointments for patients.

Basic Clinical Tasks:

• Assist with blood pressure checks, urine dipstick testing, ECGs, phlebotomy, and more.
• Support GPs during immunization sessions or wound care.
• Communicate clearly and compassionately with patients regarding procedures and care.

Coordination and Liaison:

• Act as an important link between GPs, other clinicians, external agencies, and patients.
• Ensure seamless patient care by collaborating with hospital teams, social services, and community providers.

Patient-Centred Care:

• Treat every patient with respect, kindness, and confidentiality.
• Guide patients to the most appropriate services or support within the Primary Care Network (PCN).

About us

Ambrose Avenue Group Practice is a friendly, long-established, award-winning, progressive GP practice. We are based over two surgery sites within 10 minutes of each other, serving the population of Stanway and Prettygate in Colchester, Essex. We are a training practice and offer services to a population of over 14,500 patients.

We hold monthly meetings and training sessions and have a diverse team of clinicians, including first contact physio, pharmacists, ANP/NP, care coordinator, social prescriber, health coach, GP assistant and an award-winning team of mental health workers.

Benefits:

• A permanent employment contract.
• A competitive salary with increments based on professional development.
• Membership in the NHS pension scheme.
• Support for your personal and professional development.
• Excellent training and development opportunities.
• Enjoy an impressive total of 25 days of annual leave, along with eight bank holidays (pro-rata); this increases with your continuous years of service in the NHS. This generous leave policy promotes a healthy work-life balance and rewards your commitment and dedication to the healthcare profession.
• Bike rack available.
• Shower facilities.
• Convenient access to the A12, with routes to London and Ipswich.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

• Previous experience in an administrative or healthcare role (experience in a GP surgery or primary care is highly desirable).
• Knowledge of patient confidentiality, data protection, and safeguarding principles.
• Excellent communication and organisational skills, with a keen eye for detail.
• Willingness to undertake or already possess a GP Assistant Certificate (or equivalent).
• A commitment to teamwork and the ability to work independently.
• Full UK driving license (for travel between sites, if needed).
• Flexibility to adapt to the evolving needs of primary care.

Desirable

• Competency in basic clinical tasks such as phlebotomy and ECG.
• Familiarity with GP software systems (e.g., SystmOne).
• Understanding of the Quality Outcome Framework (QoF) and Investment and Impact Framework (IIF).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

76 Ambrose Avenue

Colchester

Essex

CO3 4LN

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)