Government Caseworker

Triumph Consultants Ltd; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A governmental organization in London seeks a qualified individual for a role in casework services. The position involves assessing applications, applying policy, and managing sensitive content in a high-paced environment, contributing toward crucial governmental priorities.

Qualifications

• Active Government Clearance is required.
• Experience in casework with government policies.
• Ability to handle sensitive and distressing content.

Responsibilities

• Analyse complex information from multiple sources.
• Apply government policy to individual cases.
• Manage caseloads effectively to meet deadlines.

Skills

Analytical Skills

Attention to Detail

Communication Skills

Problem Solving

Resilience

Tools

Microsoft Office 365

Job description

The role:

Join a directorate at the heart of the UK Government, supporting casework services in a high-priority, fast-paced, and sensitive environment.

You’ll play a key role in assessing applications, applying policy, and ensuring those eligible receive the support they need. This is a rewarding opportunity to contribute to one of governments highest priorities.

Key Responsibilities:

• Analyse complex information from multiple sources with high attention to detail.
• Apply government policy to individual cases and justify decisions clearly.
• Manage caseloads effectively while working to strict deadlines.
• Work empathetically and professionally with sensitive and sometimes distressing content.
• Collaborate with stakeholders and team members to meet daily casework targets.
• Ensure all casework is compliant with data protection regulations.

Whatthe client is looking for:

• Active Government Clearance (no restrictions).
• Sole UK National – due to UK Eyes Only material. Demonstrable casework experience.
• High proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams, PowerPoint).
• Experience working within strict policies and procedures.
• Strong written and verbal communication skills.
• Experience making policy-based decisions under pressure.
• Resilience when dealing with sensitive and graphic content. Background in Home Office, Police, or Immigration.
• Experience handling complex cases and problem-solving.
• Familiarity with sensitive government documentation and procedures.

How to Apply:

Please submit your CV as soon as possible. CVs are being reviewed on a rolling basis.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for yourinterestin working with us